Norma Mulholland
Petoskey,MI
Summary
Adaptable professional with a proven track record in customer service and teamwork, honed across roles at BP, Courtyard by Marriott and AutoZone. Excels in fostering positive environments and efficiently resolving customer concerns, ensuring satisfaction and repeat business. Skilled in cash handling and multitasking, with a commitment to maintaining high accuracy and operational excellence.
Overview
5
5
years of professional experience
Work History
Housekeeping/PSA
Courtyard by Marriott
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Part Sales Manager
AutoZone
11.2021 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
- Cultivated a positive workplace culture by promoting open communication between team members.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
Cashier
Derrer Oil & Propone
12.2019 - 02.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
Education
GED -
Petoskey High School
Petoskey, MISkills
- Friendly, positive attitude
- Teamwork
- Customer service
- Flexible and adaptable
- Multitasking
Timeline
Housekeeping/PSA
Courtyard by Marriott
10.2022 - Current
Part Sales Manager
AutoZone
11.2021 - Current
Cashier
Derrer Oil & Propone
12.2019 - 02.2022
GED -
Petoskey High School
Similar Profiles
Jenina DayaoJenina Dayao
Hotel Night Auditor at Marriott International, Inc. Courtyard by MarriottHotel Night Auditor at Marriott International, Inc. Courtyard by Marriott
James F. BrockingtonJames F. Brockington
Dual Chief Engineer, Task Force. at Residence Inn by Marriott & Courtyard by Marriott.Dual Chief Engineer, Task Force. at Residence Inn by Marriott & Courtyard by Marriott.
Imani LewisImani Lewis
Houseman/Housekeeper at Courtyard by Marriott-Larkspur, CAHouseman/Housekeeper at Courtyard by Marriott-Larkspur, CA
Jose A GarzaJose A Garza
Dual General Manager at Courtyard/Fairfield Inn by Marriott Seaworld West ODual General Manager at Courtyard/Fairfield Inn by Marriott Seaworld West O
Steven ButwellSteven Butwell
Clinical Therapist at Bear River Health at Walloon LakeClinical Therapist at Bear River Health at Walloon Lake