Norma Muñoz

Responsible for the setup, operation, clean up and general maintenance of the equipment associated with the packing of the product.

Reports to the Production Supervisor and coordinates with: Managers, General Laborers, Cheesecakes and Maintenance Technicians.

Set up and adjusted equipment and properly configured machines for daily operation.

• Operated production machinery in a safe and efficient manner, while adhering to all safety protocols
• Cleaned equipment and work area before, during, and after shift to promote sanitation
• Ensured quality control by inspecting finished products for defects
• Identified potential safety hazards related to machinery operation and reported them promptly
• Followed detailed instructions from work orders to complete assigned tasks correctly
• Loaded and unloaded materials onto machines and adjusted settings accordingly.

• Patrolled premises regularly to maintain order and establish security presence
• Performed routine checks of doors, windows, and gates for security breaches
• Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property
• Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning
• Maintained and securely retained series of keys, controlling access to locked areas.

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Provided friendly and professional assistance to employees, visitors, and customers
• Strong oral communication skills through contact with other employees and all guests that visit the building
• Great attention to detail while monitoring the building, cameras, and patrolling premises.

06/19-08/19 At the Dignity Health hospital, received job duties and worked independently.

09/30/19-12/22/19 At Food City, received job duties and worked independently.

• Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
• Addressed problems quickly and reported clear information while working under minimal supervision
• Guarded restricted areas to prevent unauthorized entry
• Wrote detailed reports regarding daily security activities and notable incidents
• Verified photo IDs and tickets to allow guests passage
• Provided security presence for large events with thousands of attendees.

• Maintained a clean and well-organized environment for client happiness and safety
• Observed patients for changes in physical, emotional, mental, or behavioral condition and injuries
• Monitored vital signs and medication use, documenting variances and concerning responses
• Aided with mobility and independence for disabled individuals and continually monitored safety
• Provided ongoing compassionate patient care for each client
• Assisted patients with bathing, dressing, daily hygiene care, and grooming.

Consistently recognized by management for providing superior customer service.

Promoted to Alternate Team Lead after five months in position.

Assisted residents with ADLs and medication management.

Ordered medication and set up appointments.

Answered customer's questions and addressed complaints in person.

Maintained organization of products throughout store.

Offered exceptional customer service to differentiate and promote the company brand.

Retrieved carts from lot.

Answered customer's questions and addressed complaints in person.

Maintained organization of products throughout store.

Offered exceptional customer service to differentiate and promote the company brand.

Retrieved carts from lot.