Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Olmedo-Cortez

Vallejo,CA

Summary

Hardworking Unit Clerk adept at scheduling appointments, managing transportation and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over 20+ years in the field. Looking for a dynamic new role with room for advancement.

Overview

31
31
years of professional experience

Work History

Unit Clerk

San Francisco General Hospital And Trauma Center
12.2002 - Current
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Arranged discharges and patient transportations.
  • Prepared admissions charts and scanned records.

Medical Assistant

Kaiser Permanente
03.1993 - 11.2002
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Education

Associate of Arts - Math And Science

Contra Costa College
San Pablo, CA
05.2023

No Degree - Medical Assisting

Bryman College
San Francisco
05.1991

Skills

  • Critical Thinking
  • Teambuilding
  • Problem-Solving
  • Dependable and Responsible

Languages

Spanish
Native or Bilingual

Timeline

Unit Clerk

San Francisco General Hospital And Trauma Center
12.2002 - Current

Medical Assistant

Kaiser Permanente
03.1993 - 11.2002

Associate of Arts - Math And Science

Contra Costa College

No Degree - Medical Assisting

Bryman College
Norma Olmedo-Cortez