Norma Palacios
Fort Worth,TX
Summary
Dedicated and compassionate vocational nursing student with clinical training and hands-on experience in patient care. Proficient in administering medications, solid foundation in medical terminology, and providing direct patient care under the supervision of registered nurses and physicians. Strong communication and interpersonal skills with a commitment to delivering high-quality healthcare services. Prepared to contribute effectively as a Licensed Vocational Nurse (LVN) upon graduation.
Overview
15
15
years of professional experience
Work History
Nursing Clinical Student Practical Nurse
Texas Health Harris Methodist Hospital
Fort Worth , TX
09.2023 - 08.2024
- Improved patient comfort with proper positioning and effective communication skills.
- Provided compassionate care for diverse patient populations, fostering trust and rapport.
- Promoted infection control measures through diligent hand hygiene practices and proper use of personal protective equipment.
- Contributed to positive clinical learning experience by actively engaging with peers, instructors, and staff members.
- Helped patients complete bathing, dressing and eating.
- Assessed patients' temperature, pulse, and blood pressure.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Administered medications and injections to patients.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Observed patient behavior and reported changes to nurse in charge for resolution
- Administered medications safely and accurately, adhering to hospital policies and procedures.
- Demonstrated skills and abilities within scope of LPN practice and in accordance with competencies and procedures.
- Responded and followed up to needs of patient population to foster comfortable and safe environment.
SERVER
MERCADO JUAREZ
Fort Worth, TX
01.2016 - 02.2018
- Greet customers
- Take/serve orders, answer questions and make recommendations
- Collaborate with other servers or kitchen staff
- Deal with complains and problems with positive attitude
- Issue bills and accept payments
- Served food and beverages promptly with focused attention to customer needs
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
SALES REPRESENTATIVE
METRO PCS
Hurst, TX
09.2012 - 12.2015
- Greet and assist customers
- Perform opening and closing duties
- Operate cash register
- Collect method of payment and dispense change
- Restock merchandise
- Keep store well-ordered and clean
- Developed and implemented sales strategies to increase profits
- Trained and mentored new sales representatives
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Managed customer accounts to secure customer satisfaction and repeat business
TEAM LEADER
BRIGHT POINT
Fort Worth , TX
01.2010 - 08.2012
- Supervise and train new employees up to 12 employees
- Provide associates with materials needed to complete their job
- Prepare production reports
- Supervised team members to confirm compliance with set procedures and quality requirements
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
Education
Some College (No Degree) - Vocational Nursing
Tarrant County College District
Fort Worth, TXASSOCIATES OF ARTS -
TARRANT COUNTY COLLEGE
Fort Worth, TX05.2017
Skills
- Spanish (fluent)
- Computer skills
- Customer service experience
- Multitasking
- HIPAA Compliance
- Infection Control
References
Available upon request
Timeline
Nursing Clinical Student Practical Nurse
Texas Health Harris Methodist Hospital
09.2023 - 08.2024
SERVER
MERCADO JUAREZ
01.2016 - 02.2018
SALES REPRESENTATIVE
METRO PCS
09.2012 - 12.2015
TEAM LEADER
BRIGHT POINT
01.2010 - 08.2012
Some College (No Degree) - Vocational Nursing
Tarrant County College District
ASSOCIATES OF ARTS -
TARRANT COUNTY COLLEGE
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