Norma Palma
Riverview,FL
Summary
Competent medical biller with 18 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist /Tutor
SouthShore Elementary Charter School
08.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Billing & posting
FLORIDA EYE SPECIALISTS &CATARACT
02.2022 - 07.2023
- Process Medicaid claim through the poral and post Medicaid payments
- Reviewing A/R reports, calling back patients with billing and process payments
- Process HMO and Commercial Insurance claims.
Billing &Insurance Verification
WESTDERMCENTER
11.2019 - 04.2020
- Post EOB payments from Insurances to patient accounts
- Research duplicate claims and payments, review A/R reports
- Post and collect Patients co-payment and do write off.
Billing & Insurance Verification
NYU LANGONE
11.2014 - 08.2019
- Process Insurance claims for private and employer insurance reimbursement
- Submit reimbursement request to Medicare and Medicaid
- Research and solved client billing problems and issues
- Document payment records and issues as they occur.
Medical Claim Adjuster
AFFINITY HEALTH PLAN
05.2006 - 10.2014
- Analysis aging and pending claims and process
- Review medical charts for appeals and deny claims
- Process Hospital, Medical and Professional claims and adjusting them
- Answering phones assist providers with claims status.
Education
CPR CERTIFIED and FIRST AID -
CHILDREN AID SOCIETY
NEW YORK, NY01.2014
X-RAY TECH -
HOSTOS COMMUNITY COLLEGE
BRONX, NY01.2013
BILLING and CODING SPECIALISTS -
CAREER EMPLOYMENT SERVICES
BRONX, NY01.2004
Skills
- HealthPro
- IDX
- Kareo
- Availity
- Advance MD
- Eagle
- Florida Medicaid Poral
- Centricity
- Epic
- Medisoft
- EPACE
- HCFA1500
- UB92
- UB4
- Fluent in Spanish
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist /Tutor
SouthShore Elementary Charter School
08.2023 - Current
Billing & posting
FLORIDA EYE SPECIALISTS &CATARACT
02.2022 - 07.2023
Billing &Insurance Verification
WESTDERMCENTER
11.2019 - 04.2020
Billing & Insurance Verification
NYU LANGONE
11.2014 - 08.2019
Medical Claim Adjuster
AFFINITY HEALTH PLAN
05.2006 - 10.2014
CPR CERTIFIED and FIRST AID -
CHILDREN AID SOCIETY
X-RAY TECH -
HOSTOS COMMUNITY COLLEGE
BILLING and CODING SPECIALISTS -
CAREER EMPLOYMENT SERVICES
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