Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Norma Perez

San Antonio,TX

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

15
15
years of professional experience
1
1
Certification

Work History

LVN

San Antonio Recovery Center
02.2023 - Current
  • Assess patients' temperature, pulse and blood pressure and record in electronic medical records.
  • Document patient vitals, behaviors and conditions to communicate concerns to supervising RN/DON.
  • Take UDS samples to complete routine assessment lab tests.
  • Protect patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Administer controlled narcotics as ordered by MD.
  • Assist with admissions, transfers and discharges.
  • Perform routine evaluations of each patient's status, needs and preferences.
  • Care for over 14 to 16 Detox & Residential patients each day with quality-driven support.
  • Respond to patient requests with appropriate clinical and personal assistance.
  • Work with multidisciplinary team to carry out successful treatment and protocol plans for each patient depending on type of admission.

Home Health LVN

Anew Health Care
07.2021 - 02.2023
  • Quality Assurance nurse ensures that healthcare services adhere to quality standards and protocols. To ensure that documentation meets all relevant requirements, perform audits, inspections, and other assessments of these services.
  • Work with a multidisciplinary team to implement successful treatment plans for diverse acute and chronic conditions.

LVN

UHC - Optum
11.2020 - 07.2021
  • As patient navigator performed Telephone surveys to ensure patients of UHC-Optum were getting their medical needs meet.
  • Referred patients to social services as needed, assisted with pharmacy needs, assisted with obtaining pending test results, referred patient for additional resources as needed.

Home Health LVN

American Medical Home Health Services
08.2018 - 07.2021
  • Quality Assurance nurse responsible for ensuring that the healthcare services adhere to quality standards and protocols. Perform audits, inspections, and other assessments of these services to ensure that documentation meets all relevant requirements.
  • Work with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.


Home Health LVN

Superior Home Health
01.2013 - 08.2018
  • Quality Assurance nurse responsible for ensuring that the healthcare services adhere to quality standards and protocols. Perform audits, inspections, and other assessments of these services to ensure that documentation meets all relevant requirements.
  • Work with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

Home Health LVN

Continuity Of Care Home Health
08.2009 - 01.2013
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN/DON.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

LVN Charge Nurse

Edinburg Nursing & Rehab Center
07.2009 - 09.2009
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
  • Monitored nursing care, patient assessment processes and treatment implementations.
  • Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
  • Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
  • Managed JP drains and chest, nasogastric, G and peg tubes.
  • Managed various medications and treatments such as IV push, oral, subcutaneous, IV infusion and intramuscular injections.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.

Education

Bachelor of Science - Business Management

Hallmark University
San Antonio, TX
05.2024

License Vocational Nurse - License Vocational Nurse

Valley Grande Institute For Academic Studies
Weslaco, TX
03.2009

Patient Care Technician -

Valley Grande Institute For Academic Studies
Weslaco, TX
04.2007

High School Diploma -

Del Rio High School
Del Rio, TX
05.1993

Skills

  • Bilingual
  • Excellent communication skills
  • Reliable
  • Dedicated
  • Fast Learner
  • Compassionate Care
  • Patient Assessments
  • Transcribing orders
  • Medication Administration
  • Patient Charting
  • Patient Education

Certification

  • License Vocational Nurse - Expires 11/2024
  • BLS Certificate - Expires 03/2026

Timeline

LVN

San Antonio Recovery Center
02.2023 - Current

Home Health LVN

Anew Health Care
07.2021 - 02.2023

LVN

UHC - Optum
11.2020 - 07.2021

Home Health LVN

American Medical Home Health Services
08.2018 - 07.2021

Home Health LVN

Superior Home Health
01.2013 - 08.2018

Home Health LVN

Continuity Of Care Home Health
08.2009 - 01.2013

LVN Charge Nurse

Edinburg Nursing & Rehab Center
07.2009 - 09.2009

Bachelor of Science - Business Management

Hallmark University

License Vocational Nurse - License Vocational Nurse

Valley Grande Institute For Academic Studies

Patient Care Technician -

Valley Grande Institute For Academic Studies

High School Diploma -

Del Rio High School
Norma Perez