Norma Perez
Pizza Cantina
Chicago,IL
1
Language
1
Certification
4
years of professional experience
Dedicated college student preparing to pursue a career in Diagnostic Medical Sonography, with over four years of progressive customer service experience. Demonstrates strong communication, teamwork, attention to detail, multitasking, and the ability to work effectively under pressure in fast-paced environments. Eager to apply these transferable skills while continuing to build a strong foundation for a career in diagnostic medical sonography.
Work History
Bartender
5 Months- Mixed cocktails and beverages efficiently to meet customer preferences.
- Provided exceptional customer service while maintaining a positive and welcoming environment.
- Maintained bar cleanliness and organization, ensuring compliance with health standards.
- Demonstrated adaptability in fast-paced environment, responding to diverse customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
2 Years 10 Months- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided attentive and professional service to customers while managing multiple tables and competing priorities.
- Handled cash and credit transactions accurately and responsibly.
- Worked collaboratively with coworkers in a high-volume environment to maintain efficient service.
Host
1 Year- Welcomed and seated guests, ensuring a positive first impression for all patrons.
- Managed reservation systems, optimizing guest flow during peak hours.
- Communicated effectively with servers and kitchen staff to coordinate dining experience.
- Collaborated with team members to streamline seating arrangements and minimize wait times.
- Answered phone calls and assisted with customer questions and requests.
Education
- Sonography Prerequisite Coursework
- Medical Terminology — Fall 2024
- Anatomy & Physiology I (BIO 226) — Spring 2025
- Anatomy & Physiology II (BIO 227) — Fall 2026, In Progress
- Accounting Coursework
- August 2023-December 2023
High School Diploma
- Honor Roll 2022
- Completed AP course in Literature & Spanish
Skills
Core Skills:
• Multitasking • Customer service • Communication • Teamwork & Collaboration • Attention to Detail • Working Under Pressure • Time Management • Organization • Problem Solving
Technical Skills:
• Microsoft Excel • Microsoft Word • POS Systems
Certification
- Illinois Food Handler Certification
- BASSET Certification
Languages
Spanish - Fluent
Timeline
Bartender
Pizza Cantina
03.2026 - CurrentRead More
Server
El Barco Mariscos
05.2023 - 03.2026Read More
Host
El Barco Mariscos
05.2022 - 05.2023Read More
Harold Washington College
from Sonography Prerequisite Coursework
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Saint Xavier University
from Accounting Coursework
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Morton East High School
High School Diploma
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