Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norma Price

Denbo,pa

Summary

Dynamic professional with extensive experience at Walmart, excelling in inventory management and customer service. Proven ability in power tool operation and effective communication, leading teams to exceed performance targets. Recognized for optimizing processes and enhancing customer satisfaction, while maintaining a clean and organized work environment. Committed to fostering a positive workplace culture.

Overview

32
32
years of professional experience

Work History

Utility Worker

Walmart Warehouse
07.2020 - Current
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.

Department Manager

Walmart
01.2013 - 07.2020
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

Home Health Aide

Center For Independent Living Southwestern Pa
02.2009 - 12.2012
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.

Home Health Aide

Albert Gallatin Home Care & Hospice
08.2006 - 02.2009
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Cashier

Walmart
01.2008 - 05.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Home Health Aide

Twin Oaks Home Care
11.2007 - 01.2008
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

Home Health Aide

Twin Oaks Home Care
02.2003 - 08.2006
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Cashier

Walmart
04.2002 - 02.2003
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Dairy Food Mart
04.2001 - 06.2002
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Assistant Manager

Crossroads Food Mart
08.1993 - 03.2001
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

Education

GED -

Brownsville High School
Brownsville, PA

Skills

  • Power tool operation
  • Equipment operation
  • Grounds maintenance
  • Heavy equipment operation

Timeline

Utility Worker

Walmart Warehouse
07.2020 - Current

Department Manager

Walmart
01.2013 - 07.2020

Home Health Aide

Center For Independent Living Southwestern Pa
02.2009 - 12.2012

Cashier

Walmart
01.2008 - 05.2008

Home Health Aide

Twin Oaks Home Care
11.2007 - 01.2008

Home Health Aide

Albert Gallatin Home Care & Hospice
08.2006 - 02.2009

Home Health Aide

Twin Oaks Home Care
02.2003 - 08.2006

Cashier

Walmart
04.2002 - 02.2003

Cashier

Dairy Food Mart
04.2001 - 06.2002

Assistant Manager

Crossroads Food Mart
08.1993 - 03.2001

GED -

Brownsville High School

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Norma Price