Norma Reyes
San Antonio,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
San Antonio Independent school district
San Antonio, TX
08.1997 - 07.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Coordinated appointments, meetings and conferences.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Education
High School Diploma -
Sidney Lanier High School
San Antonio, TX05.1981
Skills
- Data Entry
- Appointment Scheduling
- Filing
- Clerical Support
- Bookkeeping
- Expense Reporting
- Invoice Processing
- Reception Oversight
- Office Administration
- Confidential Document Control
- Meeting Logs Management
- Customer Relations
- Event Coordination
- Staff Training and Development
- Phone Call Answering
- Executive Management Support
- Inventory Supplies
- Customer Service
- Document Control
- Data Management
- Recordkeeping
- Microsoft
- Mail Handling
- Digital Archiving
- Recordkeeping and Bookkeeping
- Computer Skills
- Microsoft Office Suite
- Multi-Line Telephone System Operation
- Microsoft Outlook
- Attendance Records Preparation
- Research
- Calendar Management
- Travel Coordination
- Budget Tracking
- Payroll and Budgeting
- Office Management
- Substitute Teacher Coordination
- Filing and Data Archiving
- Scheduling and Calendar Management
Affiliations
- Creative florist
Timeline
Administrative Assistant
San Antonio Independent school district
08.1997 - 07.2022
High School Diploma -
Sidney Lanier High School
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