Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Norma Rodriguez

Lomita,Ca

Summary

Dedicated Licensed Nursing Professional with a broad range of experience in direct and indirect patient care, healthcare administration, and patient education. Highly skilled in developing and adapting individualized plans of care, patient advocacy, and relationship building. Seeking to leverage background and experience to secure nursing position with forward-thinking employer.

Overview

16
16
years of professional experience
1
1
Certification

Work History

LPN Field Nurse

Legend Home Health
Torrance , CA
04.2025 - Current
  • Educated families about home healthcare techniques that can be used to manage a variety of illnesses or injuries.
  • Controlled infection through proper hand hygiene practices before and after contact with a patient.
  • Collaborated with multidisciplinary team members to ensure quality patient outcomes.
  • Maintained accurate documentation of patient records using electronic medical record systems.
  • Managed emergency situations by providing basic life support measures when necessary.
  • Monitored vital signs such as temperature, pulse rate, blood pressure, respiration rate, oxygen saturation levels.
  • Instructed patients on health maintenance, disease prevention, medications and treatment regimens.

Clinical Coordinator

TMPN
Torrance, CA
10.2021 - Current
  • Performed regular audits of medical records for accuracy and completeness.
  • Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
  • Supervised clinical staff in compliance with regulatory standards.
  • Developed solutions to enhance workflow processes within clinic setting.
  • Assessed staffing needs continuously to ensure adequate clinical service coverage.
  • Facilitated communication among patients, families, healthcare providers, and insurers.
  • Ensured adherence to laws, regulations, and policies governing healthcare delivery.
  • Monitored quality assurance activities related to clinical operations.
  • Participated in the recruitment process for new employees by conducting interviews and making hiring decisions.
  • Implemented patient satisfaction surveys to gather feedback and identify areas for improvement in clinical services.

Account Representative II

TMPN
Torrance, CA
10.2020 - 10.2021
  • Responded quickly to customer inquiries via phone or email.
  • Actively participated in weekly team meetings to discuss progress on projects.
  • Managed accounts receivable including collections from delinquent accounts.

Manage Care/CMA

TMPN
Manhattan Beach, CA
04.2015 - 10.2020
  • Processed prior authorizations for patients by liaising with insurance companies.
  • Oversaw patient registration, insurance verification, and appointment scheduling to enhance efficiency.
  • Executed laboratory tests, including urinalysis and blood glucose monitoring, following established protocols.
  • Maintained accurate patient records in compliance with HIPAA regulations.
  • Monitored vital signs and recorded results promptly in patient charts.
  • Administered injections according to physician orders while adhering to safety guidelines.
  • Prepared exam rooms before patient visits, ensuring availability of necessary supplies.
  • Managed inventory of office supplies and vaccines to ensure operational readiness.

Front Office Receptionist

Dr. David O. Kim
Torrance, CA
11.2009 - 04.2015
  • Processed payments for services rendered accurately and efficiently.
  • Maintained confidentiality of customer information at all times.
  • Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
  • Entered new client data into database systems accurately.
  • Scheduled appointments for clients and recorded all client data into the system.
  • Assisted with administrative tasks such as filing documents, photocopying, faxing.
  • Provided excellent customer service to all guests.
  • Answered phone calls, transferred calls, took messages, and provided information to callers.
  • Organized office supplies and maintained inventory levels.

Education

Vocational Nurse -

Homestead School, Inc
Torrance, CA
05.2024

Medical Assistant -

Southern California Regional Occupational Center
Torrance, CA
09.2009

High School Diploma -

Banning High School
Wilmington, CA
06.2006

Skills

  • Vital signs assessment
  • Wound care management
  • Patient care and assessment
  • Problem solving
  • Injection administration
  • Breathing treatments
  • Bilingual medical terminology
  • NextGen and Cerner proficiency
  • Instruction adherence and deadline management
  • Customer service excellence
  • Employee and physician training
  • Charge completion and reporting
  • Communication with providers and staff
  • Microsoft Word and Excel proficiency
  • HR policy enforcement
  • Infection control
  • Cleaning and sanitizing
  • Interpersonal skills
  • Certified in CPR/AED
  • Patient assessments
  • Staff supervision
  • Disease prevention
  • Home healthcare
  • Medication administration
  • Patient advocacy

Certification

  • Licensed Vocational Nurse, #745521, California
  • Certified Medical Assistant, NHA
  • BLS Certified

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

LPN Field Nurse

Legend Home Health
04.2025 - Current

Clinical Coordinator

TMPN
10.2021 - Current

Account Representative II

TMPN
10.2020 - 10.2021

Manage Care/CMA

TMPN
04.2015 - 10.2020

Front Office Receptionist

Dr. David O. Kim
11.2009 - 04.2015

Vocational Nurse -

Homestead School, Inc

Medical Assistant -

Southern California Regional Occupational Center

High School Diploma -

Banning High School
Norma Rodriguez
Want your own profile? Build for free at Resume-Now.com