Norma Sanchez

• Partner with global leadership teams and regional stakeholders across diverse business lines to develop and execute strategic HR initiatives, driving enterprise-wide excellence in talent management, performance optimization, compensation, and employee relations.
• Serve as primary HR consultant to site leadership on talent management, performance, compensation, and employee relations matters, providing strategic guidance and coaching.
• Lead complex workplace investigations and serve as primary escalation point for sensitive employee matters, ensuring compliance while utilizing advanced judgment and problem-solving skills.
• Drive adoption of HR technology solutions and self-service tools to improve operational efficiency.
• Collaborate with cross-functional teams on high-visibility HR projects aligned with organizational objectives and business needs.
• Increase overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.

Overall responsibility and accountability for providing leadership for long-range planning, program development, employee relations activities, including contract negotiations. Duties included:

• Maintaining company compliance with all local, state and federal laws.
• Developing, implementing and monitoring a comprehensive recruitment and hiring program for all employees to comply with EEO requirements, collective bargaining agreements and College procedures.
• Fostering cross-functional relationships to connect managers and employees and improve overall efficiency.
• Evaluating and updating position descriptions as necessary.
• Monitoring the performance evaluation program.
• Serving as a member of the college negotiation team and administering the negotiated collective bargaining agreements as well as ensuring compliance with the intent and spirit of the agreement.
• Recommending appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Serving as Title IX Coordinator.
• Supervising HR and Payroll staff and overseeing completion of tasks and initiatives.

Key Accomplishments:

• Implemented a new Applicant Tracking and Onboarding System which streamlined the hiring and onboarding process.
• Worked with a consulting firm to complete a Pay Equity Study.

Progressively gained additional responsibilities from HR Assistant to HR Manager and ultimately HR Director where I managed all Human Resources functions in a 270+ employee non-profit organization including:

• Overseeing and administering Agency Personnel functions in the employment cycle including recruitment, hiring, performance management, and employment transitions.
• Researching, developing, writing, and updating employment policies and procedures in order to remain within legal compliance.
• Conducting New Staff Orientations
• Providing advice and counsel to staff and assisting them with personnel related issues and challenges
• Yearly development of a personnel and fringe budget of over $10 million
• Conducting annual to biennial wage comparability studies in order to determine and adjust any pay disparities.
• Overseeing Payroll, including transitioning to a new HRIS system
• Overseeing Benefit administration
• Processing Worker's Compensation claims and work with staff and SAIF.

Key Accomplishments:

• Created, implemented, and managed improved HR strategies, services, and programs to support the workforce of 270+ employees.
• Effectively lead the HR Department during the agency's large scale growth across 11 counties increasing the workforce by 50%.
• Researched, updated, and implemented a new formal performance management system in order to reduce inconsistency and increased performance.
• Worked in conjunction with IT Manager to update the HR web page to allow for better navigation internally and externally.

• Graduated cum laude