Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Sanchez

Cathedral City,CA

Summary

Dynamic Mortgage Loan Officer with extensive experience at Leader One Financial Corporation, excelling in loan origination, OM Loan and Non QM Loans.

Secured Agreements with Builder Division for following Communities:

Wallis Ranch: Builder Warrington, Hansen Hill 2016-2018

Spanish Trails Single Family Homes 2009-2010

Jade Communities, Oakland Ca Market Square I & II, Oakland Ca 8 Orchids Oakland, Ca Condominium Homes 2005-2009

Realtor Alliances; Keller Williams, Danville CA. Intero Real Estate, Mountain View, Ca J Rockcliff & Associates, Walnut Creek Ca C21, San Mateo Ca, Metro Bay Realtors, Oakland Ca.

Overview

11
11
years of professional experience

Work History

Mortgage Loan Officer

Leader One Financial Corporation
07.2023 - Current
  • Assisted clients in completing mortgage applications and gathering necessary documentation.
  • Researched current mortgage products to provide accurate information to clients.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
  • Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
  • Originated and closed $1-2M monthly
  • Mentored junior loan officers to improve team performance and meet organizational goals.

Mortgage Loan Officer

Kind Lending
10.2022 - 07.2023
  • Collaborated with team members to maintain compliance with lending regulations.
  • Adapted quickly to changing market conditions and product offerings within the mortgage industry.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
  • Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
  • Originated and closed $1-2M monthly

Mortgage Loan Officer

Envoy Mortgage
01.2021 - 10.2022
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
  • Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
  • Explained different types of loans pertaining to client situations.
  • Mentored junior loan officers to improve team performance and meet organizational goals.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.

Mortgage Loan Officer

Planet Home Lending
01.2019 - 10.2022
  • Developed strong customer service skills through direct interaction with clients during consultations.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Participated in ongoing professional development programs to continuously expand knowledge of the mortgage industry and enhance skills as a loan officer.
  • Implementing effective time management techniques allowed me to consistently exceed monthly sales targets while maintaining high-quality customer service standards.
  • Checked loan documents for accuracy prior to closing.
  • Maintained compliance with federal and state regulations, conducting thorough reviews and updates of loan documentation procedures.
  • Expanded lender network to offer wider range of loan products, meeting diverse client needs more effectively.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
  • Mentored junior loan officers to improve team performance and meet organizational goals.

Mortgage Loan Officer

Stearns Lending LLC
04.2014 - 01.2019
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Streamlined loan processing times, implementing efficient document management systems.
  • Enhanced customer satisfaction with personalized mortgage counseling, leading to significant rise in client referrals.
  • Improved loan application accuracy, systematically reviewing and refining application processes.
  • Achieved high client retention rate by providing exceptional follow-up services and financial advice post-closing.
  • Addressed and resolved client concerns swiftly, maintaining high levels of customer satisfaction and loyalty.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained compliance with federal and state regulations, conducting thorough reviews and updates of loan documentation procedures.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
  • Mentored junior loan officers to improve team performance and meet organizational goals.
  • Originated and Closed $3-5M Monthly

Education

No Degree - Accounting And Business Management

Heald College
CA
11-1983

Skills

  • Loan Origination Software Encompass
  • Residential mortgage lending regulations
  • Negotiation tactics
  • Sales development
  • Licensed mortgage loan originator California & Arizona

Languages

Spanish
Full Professional

Timeline

Mortgage Loan Officer

Leader One Financial Corporation
07.2023 - Current

Mortgage Loan Officer

Kind Lending
10.2022 - 07.2023

Mortgage Loan Officer

Envoy Mortgage
01.2021 - 10.2022

Mortgage Loan Officer

Planet Home Lending
01.2019 - 10.2022

Mortgage Loan Officer

Stearns Lending LLC
04.2014 - 01.2019

No Degree - Accounting And Business Management

Heald College

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