Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norma Sandoval

Amarillo,TX

Summary

Adept at multitasking and organization, I significantly enhanced customer satisfaction at Northwest Hospital by streamlining service delivery and maintaining high sanitation standards. My strong work ethic and grill mastery, coupled with effective team collaboration, have consistently improved operational efficiency and food quality, underscoring my commitment to excellence in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Dietary/Grill Cook

Northwest Hospital
06.2023 - Current
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Owner

Taqueria Totis
03.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Housekeeper

The Heritage Convalescent Center
03.2021 - 04.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Manager

El Tropico
06.2021 - 03.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Waitress

El Tejvan
02.2018 - 06.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

GED -

Guymon High School
Guymon, OK

Skills

  • Quick-learning
  • Strong Work Ethic
  • Willing to Learn
  • Multitasking and Organization
  • Teamwork and Collaboration
  • Efficient
  • Team Player
  • Inventory Replenishment
  • Resourceful
  • Cooking techniques
  • Food Storage
  • Sanitation Standards
  • Concise time management
  • Inventory Monitoring
  • Food Handler Certification
  • Interpersonal Relationships
  • Shift Scheduling
  • Recipes and menu planning
  • Customer Service
  • Order delivery practices
  • Supply Ordering
  • [Language] Fluency
  • Supply Management
  • Grill Mastery
  • Attention to Detail
  • Inventory Restocking
  • Quality Assessment
  • Supply Restocking
  • Food Handlers Card

Languages

Spanish
Full Professional

Timeline

Dietary/Grill Cook

Northwest Hospital
06.2023 - Current

Owner

Taqueria Totis
03.2022 - Current

Manager

El Tropico
06.2021 - 03.2022

Housekeeper

The Heritage Convalescent Center
03.2021 - 04.2022

Waitress

El Tejvan
02.2018 - 06.2020

GED -

Guymon High School

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Norma Sandoval