Summary
Overview
Work History
Skills
Timeline
Generic

Norma Saquil

Chicago,IL

Summary

Hardworking and enthusiastic person trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

28
28
years of professional experience

Work History

Cook

Aloft Hotel
10.2013 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.

Convention Services Coordinator

Hyatt Regency Chicago
08.1997 - 09.2012
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Coordinated florists, photographers, and musicians for events.

Housekeeping Room Attendant

Hyatt Regency Chicago
08.1995 - 08.1997
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Skills

  • Safe Food Handling Procedures
  • Cake Decorating Expertise
  • Cutting Techniques
  • Kitchen Equipment Operation
  • High-Volume Production Capabilities
  • Cleaning and Organization
  • Culinary Arts
  • Food Plating and Presentation
  • Menu Planning
  • Food Presentation Talent
  • Order Delivery Practices
  • Food Preparation and Safety
  • Kitchen Sanitation Management
  • Kitchen Sanitization
  • Dietary Restriction Support
  • Station Preparation
  • Garnishing and Plating
  • Timely Food Delivery
  • Dish Preparation
  • Guest Satisfaction
  • Hot and Cold Foods
  • OSHA Regulations Knowledge
  • POS Transactions

Timeline

Cook

Aloft Hotel
10.2013 - Current

Convention Services Coordinator

Hyatt Regency Chicago
08.1997 - 09.2012

Housekeeping Room Attendant

Hyatt Regency Chicago
08.1995 - 08.1997

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Norma Saquil