Jose Sierra
Denver,CO
Summary
Accomplished Owner Operator Truck Driver with a proven track record of safety and professionalism, honed at Holcim. Expert in DOT compliance and safe driving practices, I excel in delivering exceptional customer service and maintaining high safety standards. Skilled in both individual and team environments, my leadership at Aggregate Industries significantly enhanced operational efficiency and customer satisfaction. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Owner Operator Truck Driver
Holcim
Golden, CO
06.2023 - 05.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Completed preventive maintenance and mechanical repairs on vehicles.
Batchman
Aggregate Industries
Golden, CO
03.2016 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Coaching Staff Member
The Home Depot Inc
Thornton, CO
08.2005 - 11.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Shift Manager
Noodles And Company
Westminster, CO
03.2005 - 11.2010
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
High School Diploma -
Adams City High School
Commerce City, CO05.2005
Skills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Class A Commercial Driver's License
- Loader operator
Timeline
Owner Operator Truck Driver
Holcim
06.2023 - 05.2024
Batchman
Aggregate Industries
03.2016 - 05.2023
Coaching Staff Member
The Home Depot Inc
08.2005 - 11.2015
Shift Manager
Noodles And Company
03.2005 - 11.2010
High School Diploma -
Adams City High School