Norma Valenzuela
Corona,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Own It Group, Inc.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Remote collaboration and communication with clients, agents, loan officers, brokers to ensure a satisfied closing.
Office Manager/Executive Board Secretary
Grace Lutheran Preschool And Kindergarten
11.2012 - 02.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Litigations Coordinator / Administrative Assistant
Global Collections Corporation
07.2007 - 11.2012
- Coordinated information, documents, and schedules with local and out of state counsels and legal assistants regarding civil litigation cases.
- Typed, drafted, edited, and revised legal correspondence and documents including discovery documents, responses to interrogatories and requests for production of documents.
- Worked as liaison between clients and out of state attorneys to provide accurate updates and to ensure that all deadlines were met.
- Served as a Spanish interpreter to clients during litigations and translated documents as needed.
- Collaborated with the Collections department by skip tracing, collecting data and running reports on defendants.
- General administrative duties such as file management, calendar appointments, records and forms maintenance, and answering telephone calls.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Education
Associate of Science - Paralegal Studies
Pasadena City College
Pasadena, CAReal Estate Agent
California Department of Real Estate
Anaheim, CASkills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Lead Follow Up
- Client management
- Works well independently
- Problem-Solving
- Database Management
- Traditional marketing
- Fluent in Spanish
- Proficient in Microsoft Office
- Administrative Support
Languages
Spanish
Native or Bilingual
Timeline
Office Manager/Executive Board Secretary
Grace Lutheran Preschool And Kindergarten
11.2012 - 02.2018
Litigations Coordinator / Administrative Assistant
Global Collections Corporation
07.2007 - 11.2012
Real Estate Agent
Own It Group, Inc.
Associate of Science - Paralegal Studies
Pasadena City College
Real Estate Agent
California Department of Real Estate
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