Norma Villalobos Hidalgo
Lubbock ,TX
Summary
Dynamic professional with a proven track record at TEKsystems in generating leads and enhancing client relations. Skilled in data entry and maintaining confidentiality, I excel in high-volume call reception and effective communication. Committed to delivering exceptional customer service while ensuring accurate record keeping and efficient appointment management.
Overview
5
5
years of professional experience
Work History
Appointment Setter
TEKsystems
Lubbock, TX
2025.01 - 2025.09
- Communicated effectively with potential customers to understand their needs.
- Maintained accurate records of client interactions and appointment details.
- Followed up with leads to confirm appointments and provide information.
- Ensured that all customer data is kept confidential at all times.
Office Assistant
Fernando M Chavez Accounting
Bakersfield, California
2021.02 - 2024.12
- Assisted in scheduling meetings and coordinating calendars for staff.
- Maintained organized filing systems for documents and records.
- Greeted visitors and provided information regarding office services.
- Supported team with data entry and document preparation tasks.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
Associate of Arts -
South Plains College
Levelland, TX2026-05
Skills
- Customer service
- Data entry
- Document organization
- Communication skills
- Client relations
- Time management
- Record keeping
- Phone etiquette expert
- High-volume call reception
- Problem-solving
- Generating leads
- Client relationship management
Timeline
Appointment Setter
TEKsystems
2025.01 - 2025.09
Office Assistant
Fernando M Chavez Accounting
2021.02 - 2024.12
Associate of Arts -
South Plains College