Summary
Overview
Work History
Education
Skills
Timeline
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Norma Villalobos Hidalgo

Lubbock ,TX

Summary

Dynamic professional with a proven track record at TEKsystems in generating leads and enhancing client relations. Skilled in data entry and maintaining confidentiality, I excel in high-volume call reception and effective communication. Committed to delivering exceptional customer service while ensuring accurate record keeping and efficient appointment management.

Overview

5
5
years of professional experience

Work History

Appointment Setter

TEKsystems
Lubbock, TX
01.2025 - 09.2025
  • Communicated effectively with potential customers to understand their needs.
  • Maintained accurate records of client interactions and appointment details.
  • Followed up with leads to confirm appointments and provide information.
  • Ensured that all customer data is kept confidential at all times.

Office Assistant

Fernando M Chavez Accounting
Bakersfield, California
02.2021 - 12.2024
  • Assisted in scheduling meetings and coordinating calendars for staff.
  • Maintained organized filing systems for documents and records.
  • Greeted visitors and provided information regarding office services.
  • Supported team with data entry and document preparation tasks.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Education

Associate of Arts -

South Plains College
Levelland, TX
05-2026

Skills

  • Customer service
  • Data entry
  • Document organization
  • Communication skills
  • Client relations
  • Time management
  • Record keeping
  • Phone etiquette expert
  • High-volume call reception
  • Problem-solving
  • Generating leads
  • Client relationship management

Timeline

Appointment Setter

TEKsystems
01.2025 - 09.2025

Office Assistant

Fernando M Chavez Accounting
02.2021 - 12.2024

Associate of Arts -

South Plains College