Norma Wilson
LA PUENTE,California
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 15 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
30
30
years of professional experience
Work History
Receptionist Administrator
First American Title Insurance Co
05.1991 - 06.2021
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Education
GED -
Bassett Adult School
La Puente, CA03.1982
Skills
- Office Equipment Maintenance
- Guest Relations
- File Organization
- Document Scanning and Digitization
Timeline
Receptionist Administrator
First American Title Insurance Co
05.1991 - 06.2021
GED -
Bassett Adult School
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