Summary
Work History
Education
Skills
REFERENCES
Timeline
Generic

Norma Ybarra

Streator,IL

Summary

Take-charge professional delivering leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable and invoicing. Quality focused and skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Work History

Store Manager

Walgreens
Peoria, IL
01.2025 - Current
  • Developed strategies to maximize sales and profitability.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Monitored inventory levels and placed orders to restock shelves.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Education

High School Diploma -

Streator High School
Streator, IL
05-1992

Skills

  • Inventory management
  • Financial reporting
  • Customer service
  • Operational performance
  • Budget management
  • Time management
  • Problem-solving
  • Accurate cash handling
  • Friendly and positive
  • Payroll management
  • Team motivation
  • Cash management
  • Strong verbal and written communication skills
  • Multitasking Abilities
  • Account reconciliation
  • Vendor management
  • Attention to detail

REFERENCES

  • Ronnie Schmitt (815) 822-4589
  • Jim Tutko (815) 822-3823
  • Steven Lopez (815)992-0833

Timeline

Store Manager

Walgreens
01.2025 - Current

High School Diploma -

Streator High School
Norma Ybarra