Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

NormaJEAN Robertson

Glendale,AZ

Summary

Dynamic Hairstylist , excelling in client consultation and hair styling techniques. Known for enhancing customer satisfaction through personalized services and a detail-oriented approach. A highly motivated self-starter, adept in both creative colors and highlights, consistently growing a loyal clientele base through exceptional service and leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hairstylist

Myself
05.2024 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Salon Assistant

JCPenney Salon
11.2023 - 02.2024
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.

Team Member

Target
11.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Service Cashier

Kia Motors
08.2021 - 09.2022
  • Handled customer inquiries, resolving issues promptly for increased satisfaction.
  • Enhanced store productivity by maintaining a clean and organized cashier area.
  • Processed returns and exchanges efficiently, adhering to store policies and procedures.
  • Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.

Education

Cosmetologist License - Beauty

Empire Beauty School - Glendale
Glendale, AZ
05.2024

High School Diploma -

Saint Marys Catholic High School
Phoenix, AZ
05.2021

Skills

Client consultation

Appointment Scheduling

Hair styling techniques

Detail-orientated

Schedule Management

Highly motivated self-starter

Strong leader

Highlights and lowlights

Hair analysis

Styling Tools

Cuts for women

Balayage technique

Certification

  • Licensed [Cosmetologist]

Timeline

Hairstylist

Myself
05.2024 - Current

Salon Assistant

JCPenney Salon
11.2023 - 02.2024

Team Member

Target
11.2022 - 03.2023

Service Cashier

Kia Motors
08.2021 - 09.2022

Cosmetologist License - Beauty

Empire Beauty School - Glendale

High School Diploma -

Saint Marys Catholic High School
NormaJEAN Robertson