Norma Jean Ruiz-Candia
30 Minute Hit
El Paso,TX
1
Certification
2025
years of professional experience
Dynamic gym owner at 30 Minute Hit, adept at developing tailored fitness programs and enhancing client satisfaction through strategic partnerships and community engagement. Proven leadership in staff development and operations management, leveraging strong communication and business acumen to drive membership growth and foster a welcoming environment.
Efficient Desired Position with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Conscientious Healthcare professional offering over Number years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Work History
Gym Owner
- Developed comprehensive fitness programs tailored to diverse client needs
- Managed daily gym operations, ensuring high-quality member experience
- Implemented staff training initiatives to enhance service delivery
- Oversaw financial management, including budgeting and expense tracking
- Fostered community engagement through promotional events and partnerships
- Led performance reviews, mentoring staff to achieve professional growth
- Enhanced overall client satisfaction by consistently maintaining a clean, safe, and welcoming gym environment.
- Developed strategic partnerships with local healthcare providers for referrals and recommendations to drive new membership sales.
- Collaborated with local businesses for cross-promotional opportunities, strengthening community ties and increasing brand visibility.
Planned Parenthood Counselor
34 Years 11 Months- Participated in training sessions to enhance skills in emergency response techniques.
- Contributed to quality improvement initiatives focused on enhancing patient safety standards.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Provided counseling services to clients, addressing emotional and mental health needs.
- Assisted in developing educational programs on sexual health and reproductive rights.
- Conducted intake assessments to evaluate client needs and develop treatment plans.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Administered medications and vaccinations following physician directives to enhance patient health outcomes.
- Prepared examination rooms and medical equipment for efficient patient care.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Maintained inventory of medical supplies, ensuring availability for daily operations without interruptions.
- Conducted basic laboratory tests and processed specimens for timely diagnosis by physicians.
Supervisor
- Supervised daily operations,
- In charge of surgical scheduling. Pror Authorizations. Patient referrals
- ensuring adherence to best practices and safety protocols.
- Trained new staff on operational procedures, enhancing team efficiency and performance.
- Implemented workflow improvements, resulting in streamlined processes and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Prepared examination rooms and medical equipment for efficient patient care.
- Administered medications and vaccinations following physician directives to enhance patient health outcomes.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Maintained inventory of medical supplies, ensuring availability for daily operations without interruptions.
- Conducted basic laboratory tests and processed specimens for timely diagnosis by physicians.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
- Coordinated with healthcare providers to schedule appointments and manage patient flow effectively.
- Collaborated with team members to improve patient satisfaction through streamlined office procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with team members to improve patient satisfaction through streamlined office procedures.
- Coordinated with healthcare providers to schedule appointments and manage patient flow effectively.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Conducted basic laboratory tests and processed specimens for timely diagnosis by physicians.
- Maintained inventory of medical supplies, ensuring availability for daily operations without interruptions.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Administered medications and vaccinations following physician directives to enhance patient health outcomes.
- Prepared examination rooms and medical equipment for efficient patient care.
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
ER Technician
- Monitored vital signs and documented changes in patient conditions accurately.
- Administered first aid and emergency interventions as required by protocols.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
Medical Assistant
- Assisted in triaging patients to prioritize care based on medical needs.
- Collaborated with healthcare team to ensure efficient patient flow and care delivery.
- Maintained equipment readiness by performing regular checks and troubleshooting issues.
- Educated patients on treatment plans and post-discharge instructions effectively.
Education
- Nutritional Coach
- Medical Assistant
- Personal Trainer
High School Diploma
Skills
Fitness knowledge
Health and safety
Employee scheduling
Business management
Facility maintenance
Performance tracking
Branding expertise
Group fitness instruction
Equipment procurement
Personal training
Small business operations
Verbal and written communication
Relationship building
Customer relations
Quality management systems
Operations management
Client service
Staff management
Sales strategy development
Staff hiring
Project management
Business launch
Employee development
Passion for fitness
Strength training
Exercise program design
Motivational coaching
Leadership skills
Personal training and coaching
Corrective exercise techniques
High-intensity interval training
Client engagement
Group and individual instruction
Injury prevention techniques
Core strength development
Fitness instruction
HIPAA compliance
Patient scheduling
Medical terminology knowledge
Vital sign monitoring
Direct patient care
Clinical documentation
Patient-focused care
Phlebotomy
Procedure assistance
CPR
Phlebotomy techniques
Specimens collection and processing
Patient assessments
Medical procedures
Insurance verification
Professionalism and ethics
Appointment setting
Sterilization techniques
Medical supply inventory
Certification
- Nasm CPT - Certified Personal Trainer
- First Aid/CPR Certified
Additional Information
Bilingual English and Spanish
Timeline
Planned Parenthood Counselor
Planned Parenthood
09.1991 - 1993Read More
Gym Owner
30 Minute Hit
2018 - 09.2024Read More
Supervisor
Dr Andrew Rosen
2003 - 2018Read More
Medical Assistant
Dr Blackburn
1998 - 2003Read More
Medical Assistant
Dr. Heather Watson
1997 - 1998Read More
ER Technician
St Joseph Hospital
1995 - 1997Read More
Medical Assistant
WinnArmy Community Hospital
1994 - 1994Read More
Nasm
from Nutritional Coach
Read More
Brightwood College
from Medical Assistant
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Nasm
from Personal Trainer
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Austin High School
High School Diploma
Read More