Norma (Kathy) Hollingsworth
Waverly,MO
Summary
Motivated individual with good social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Energetic educator with proven skills in teaching diverse subjects. Keeps workspace organized and is competent at performing independently or as member of a team. Well-versed in classroom and online technologies. Compassionate, creative and effective with valuable experience project planning.
Overview
27
27
years of professional experience
Work History
Food Service Worker
Neighbors Coffee Shop
08.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Handled register and money
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Teacher
Santa Fe R-X School District
08.2002 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Adjunct Professor
Missouri Valley College
08.1997 - 05.2003
- Taught ESL courses providing instruction in reading, writing, conversation, listening and culture.
- Taught Speech Communication course.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Additional Employment
Various Employers
- Prior to 1997 I had additional teaching experience teaching in the University of Central Missouri, The People's Republic of China and Slater, Missouri.
- Developed skills working with different ages and cultures.
Education
Master of Arts - Teaching English As A Second Language
University of Central Missouri
Warrensburg, MO05.1993
Bachelor of Science - English Ed, & Speech And Theatre Communication Ed.
Missouri Valley College
Marshall, MO05.1985
Skills
- Communication with parents and customers
- Public Speaking
- Cultural Sensitivity
- Positive Attitude
- Literacy development
- ESL- English as Second Language
- Team Collaboration
- Elementary knowledge of Spanish
Timeline
Food Service Worker
Neighbors Coffee Shop
08.2022 - Current
Teacher
Santa Fe R-X School District
08.2002 - 05.2022
Adjunct Professor
Missouri Valley College
08.1997 - 05.2003
Additional Employment
Various Employers
Master of Arts - Teaching English As A Second Language
University of Central Missouri
Bachelor of Science - English Ed, & Speech And Theatre Communication Ed.
Missouri Valley College
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