Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norma Linda Martinez

Harlingen,Texas

Summary

Looking for an opportunity to contribute my professional knowledge in the right place and enhance my skills for further growth and betterment.

Overview

22
22
years of professional experience

Work History

Data Entry Clerk

Qualfon Call Center
06.2024 - Current
  • Monitoring and identifying vehicles, boxed trucks, motorcycles, and e-bikes that are speeding.
  • Croping license plates over the speed limit and submitting them in for violations.

Banking Customer Service Representative

Advance Call Center Technologies
05.2023 - 03.2024
  • Provided status on existing fraud claims
  • Assisted customers with transferring their funds into new or existing accounts
  • Filed recalls or amendments to wires or ach transfers for customers

Direct Support Professional

ResCare Residential Services
08.2020 - 11.2022
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Facilitated social interactions between participants and their peers in the community.

Receptionist Administrator

Jerih Real Estate
03.2019 - 08.2020
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.

Driver Sales Representative

AutoZone
02.2018 - 03.2019
  • Delivered products to customers in a timely and safe manner.
  • Developed relationships with customers to ensure repeat business.
  • Provided excellent customer service by responding promptly to customer inquiries.

Driver Sales Representative

Orielly Auto Parts
09.2015 - 02.2018
  • Delivered products to customers in a timely and safe manner.
  • Developed relationships with customers to ensure repeat business.
  • Provided excellent customer service by responding promptly to customer inquiries.

Sales Associate

Mr G's Supercenter
12.2012 - 07.2015
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.

Human Resources Assistant/Interpreter

Cride, Inc Poulrty Plant
07.2002 - 06.2008
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.

Teller

Queensborough National Bank
06.2004 - 12.2004
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.

Education

GED -

Altamaha Technical College
Jesup, GA
01-2000

Skills

  • Transaction Processing
  • Sales proficiency
  • Client Confidentiality
  • Banking regulations

Timeline

Data Entry Clerk

Qualfon Call Center
06.2024 - Current

Banking Customer Service Representative

Advance Call Center Technologies
05.2023 - 03.2024

Direct Support Professional

ResCare Residential Services
08.2020 - 11.2022

Receptionist Administrator

Jerih Real Estate
03.2019 - 08.2020

Driver Sales Representative

AutoZone
02.2018 - 03.2019

Driver Sales Representative

Orielly Auto Parts
09.2015 - 02.2018

Sales Associate

Mr G's Supercenter
12.2012 - 07.2015

Teller

Queensborough National Bank
06.2004 - 12.2004

Human Resources Assistant/Interpreter

Cride, Inc Poulrty Plant
07.2002 - 06.2008

GED -

Altamaha Technical College

Similar Profiles

CREATE PROFILE
Norma Linda Martinez