Norma Linda Trevino

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Assisted in budget preparation to ensure financial efficiency within department.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.

• Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
• Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
• Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
• Stayed knowledgeable about hotel services, local attractions, and events to provide accurate information to guests upon request.
• Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
• Answered customer telephone calls promptly and appropriately handled needs.
• Maintained clean and organized front desk areas to uphold polished company image.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Learned new materials, processes, and programs quickly.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Attended training courses to build understanding of processes, techniques, and industry.
• worked register
• customer greetings and services

cashier -money payments-credit card

aligned clothing shoes and accesories for sales and service

worked partime along with other job walgreens. worked in service for several months until store closed down-out

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• money handling open to close shift
• stocked inventory and counted inventory
• stocked goods/makeup dept

• Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning processes.
• Contributed to a positive work atmosphere through effective communication with team members and supporting colleagues as needed.
• Processed returned mail and updated new addresses as provided.
• Ran postal scale, meter and other mailroom equipment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Performed various administrative tasks by filing, copying and faxing documents.
• Obtained payments from patients and scanned identification and insurance cards.
• data collection updated info collected insurance information and as well collected copays
• worked overtime as needed and well as my own schedule
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