NORMA LISA SEPULVEDA

• Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
• Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
• Expedited processing times for legal documents by utilizing advanced technology systems for data entry and management.
• Demonstrated adaptability in handling diverse responsibilities such as managing jury pools, issuing marriage licenses, or attending court sessions as needed.
• Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Promptly received and forwarded incoming communications, such as phone calls,
• Maintained strict confidentiality with sensitive information while handling various tasks related to court proceedings, marriage licenses, property deeds, and other legal document
• Reviewed files, records and other documents to obtain information to respond to requests.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Assisted in processing and filing title paperwork, application Registration Payment Tax payments Mail receipts, customer service Data entry Communication skills Management Title processing document verification.

Processing Citation, filing Warrants Preparing Court Docket, Maintaining Monthly Reports Mailing Letter Phone Calls Emails, Deposits.