Normalys Rivera

Achieved high standards in medication administration by accurately managing dosages and documentation. Fostered effective communication with nursing staff and supervisors regarding resident status changes. Enhanced resident safety by proactively monitoring environments, maintaining cleanliness, and supporting mobility needs to promote overall well-being.

• Assisted in training new technicians on medication administration procedures.
• Maintained accurate medication records and documentation for compliance.
• Monitored patient reactions and reported any adverse effects to nursing staff.
• Administered medications according to prescribed schedules and protocols.
• Conducted regular inventory checks to ensure adequate medication supplies.
• Updated electronic health records promptly after administering medications.
• Monitored medication storage area to maintain medication security and control.
• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
• Reordered medication to maintain adequate supply.
• Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
• Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.

• Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
• Demonstrated excellent communication skills to build relationships with clients.
• Provided exceptional customer service and assisted customers with product selection.
• Developed and maintained strong relationships with clients to promote loyalty.
• Managed multiple tasks simultaneously while meeting tight deadlines.
• Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.

• Adapted quickly to new processes and procedures while maintaining high levels of productivity throughout shifts.
• Developed strong organizational skills in order to manage multiple tasks simultaneously.
• Demonstrated superior multitasking capabilities while managing both front-of-house and back-of-house duties at once.
• Trained new hires on proper ice cream making techniques and safety protocols.
• Displayed excellent time management abilities when preparing orders for large numbers of customers.
• Demonstrated proficient use of hand tools such as scoops, spades, knives, when serving customers' orders.
• Demonstrated ability to effectively communicate with customers and colleagues.