Summary
Overview
Work History
Skills
Timeline
Generic

NORMAN AUTERO

Bellmore,NY

Summary

Exceptionally effective integration manager with proven abilities to lead projects from concept to completion, always achieving or exceeding project objectives.
Quick study in comprehending business concepts; adept at deploying pragmatic solutions across a broad spectrum of technologies, within the office equipment niche.
Excellent communicator, with abilities to reach across diverse audiences and teach complex concepts in an easily understood manner.
In depth understanding of data conversions, with well-honed skills in obtaining complete business requirements, ensuring implementations with textbook outcomes.

Overview

37
37
years of professional experience

Work History

SAP Business One Data Conversion Manager

All Covered
07.2016 - 07.2024
  • Extract, translate, load and validate imaging channel legacy systems (e-Automate, OMD, Sage, QuickBooks etc.) into ForzaERP built on SAP Business One.
  • Streamlined data migration processes for increased efficiency and reduced errors.
  • Ensured seamless system integrations with meticulous data mapping and validation.
  • Enhanced data accuracy by implementing effective data conversion strategies and techniques.
  • Collaborated with cross-functional teams to develop comprehensive data conversion plans, achieving project goals on time.

Integration Manager

Sharp Electronics
07.2008 - 07.2016
  • Traveled extensively, performing complete data conversions of 14 SBS acquired entities with business volumes from $18 to $50 million annually, delivering zero interruptions to operations, revenues, or profits.
  • Teamed with users in determining job scope, data cleansing initiatives and user behaviors in legacy system resulting in conversions that always balanced financially and with respect to key record counts; set project execution schedule and go-live date.
  • Implemented DM solution providing seamless integration with Sherpa sales force automation and Nextgen for automated sales packet approval, with advanced status reporting from order inception through payment.
  • Revamped data conversion process, putting into practice vital elements including mock conversions. data validation and financial balancing, significantly reducing stabilization time and post-conversion labor requirements.
  • Leveraged previously developed conversion routines to automate import of over 30 Managed Print Services deals increasing annual revenues by $3.0 million.

Oracle Contracts for Service - Project Team Lead

Ricoh Americas Corporation
08.2001 - 07.2008
  • Obtained detailed business requirements and developed integrated solutions that provided significant automation of service contract creation, maintenance, meter collection and billing.
  • Oversaw and participated in all aspects of functional design development, data analysis and data conversion approach for implementation of Oracle Contracts for Service module for 3 Ricoh owned companies.
  • Worked closely with Order to Cash, Service and Business Readiness teams to provide integrated solutions that promoted best practices.
  • Performed functional testing and participated in business wide end to end testing of core and custom functionality.
  • Assisted in developing and led delivery of a 4-day classroom training session on core and custom Oracle Contracts for Service module.

IT Business Analyst

Ricoh Americas Corporation (Savin)
04.1998 - 08.2001
  • Provided timely support, troubleshooting, and system testing with first-time resolution of technical issues, minimizing downtime and potential revenue loss.
  • Managed a flawless end-to-end data conversion and staff training for a recently acquired mid-sized, Midwest dealership.

Manager, Customer Support - Eastern Region

Ricoh Americas Corporation (Gestetner)
04.1987 - 04.1998
  • Directed a staff of 30, managing 12 branches in 3 geographic centers for aftermarket sales and administration.
  • Successfully grew sales volumes from an initial $480,000 as a rep, to over $20 million annually, by providing high levels of customer support, ensuring unparalleled satisfaction, and repeat business.
  • Recipient of multiple Manager of the Year awards between 1990 and 1998. Won sales incentives each year for consistently exceeding sales quotas, customer satisfaction, and open AR targets.

Skills

  • Cross-Functional Teamwork
  • SQL, Excel, MS Access
  • Problem-Solving
  • Process Improvement

Timeline

SAP Business One Data Conversion Manager

All Covered
07.2016 - 07.2024

Integration Manager

Sharp Electronics
07.2008 - 07.2016

Oracle Contracts for Service - Project Team Lead

Ricoh Americas Corporation
08.2001 - 07.2008

IT Business Analyst

Ricoh Americas Corporation (Savin)
04.1998 - 08.2001

Manager, Customer Support - Eastern Region

Ricoh Americas Corporation (Gestetner)
04.1987 - 04.1998
NORMAN AUTERO