Norman Blakey
Braddock,PA
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Commonwealth of Pennsylvania -PLCB
09.2005 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
AZ Chevrolet Inc
07.1995 - 04.2003
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Education
No Degree - Social Work
CCAC
Pittsburgh, PATimeline
Assistant Manager
Commonwealth of Pennsylvania -PLCB
09.2005 - 01.2017
Sales Associate
AZ Chevrolet Inc
07.1995 - 04.2003
No Degree - Social Work
CCAC
Similar Profiles
ERIN PETROVICHERIN PETROVICH
Vocational Rehabilitation Counselor at Commonwealth of PennsylvaniaVocational Rehabilitation Counselor at Commonwealth of Pennsylvania
Swetha KanakavalliSwetha Kanakavalli
.NET Developer at Commonwealth of Pennsylvania.NET Developer at Commonwealth of Pennsylvania
Dare MortDare Mort
Income Maintenance Caseworker at Commonwealth Of PennsylvaniaIncome Maintenance Caseworker at Commonwealth Of Pennsylvania
Leon WilderLeon Wilder
Food Handler at Commonwealth of PennsylvaniaFood Handler at Commonwealth of Pennsylvania
Anita JeffersonAnita Jefferson
Classroom Therapiist 2 at Watson InstituteClassroom Therapiist 2 at Watson Institute