Norman Cofield
Taft ,CA
Summary
Dynamic and results-driven professional with a clean driving record and extensive experience at Ironclad Environmental. Proven ability in time management and customer service, enhancing team productivity and ensuring timely deliveries. Recognized for implementing training programs that improved driver performance and streamlined operations, fostering a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Driver
Ironclad Environmental
07.2021 - 02.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Ten West Towing
06.2020 - 04.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Supervisor
Ancon Services
04.2019 - 08.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Driver/ Supervisor
Patriot Environmental
03.2011 - 04.2019
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Improved driver performance by implementing comprehensive training programs and regular evaluations.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
- Handled disciplinary actions when necessary while maintaining professionalism and fairness.
Education
Diploma - General Studies
North High
Bakersfield, CA06.1985
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Driver
Ironclad Environmental
07.2021 - 02.2025
Driver
Ten West Towing
06.2020 - 04.2021
Supervisor
Ancon Services
04.2019 - 08.2019
Driver/ Supervisor
Patriot Environmental
03.2011 - 04.2019
Diploma - General Studies
North High
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