Norman Cremeans
Midland,USA
Summary
Accomplished workforce education professional with extensive experience in academia, focused on creating and implementing comprehensive educational programs. Proficient in curriculum development, research, and publishing, driving academic progress and student achievement. Effective in mentoring students and junior faculty, leveraging analytical and communication abilities to facilitate growth and collaboration.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Professor Automotive/Diesel Technology
Midland College
08.2018 - Current
- Active and continuous curriculum development to align with industry standards
- Implement STEM emphasis in all content areas
- Develop world class standards of instruction and professionalism
- Promotion and education of KAIZEN within the department
- Active program recruitment within and outside of the community
Automotive Technology Instructor
Odessa College
01.2017 - 05.2018
- Interim department chair
- Successful budgeting & purchasing assessments with 98% budget utilization
- Developed current marketing strategies for improved penetration within multiple market segments
- Active and continuous curriculum development to align with industry standards
- Implemented competency-based testing showing an average of 78% information retention rate
- Planning & development of new facility for the department
- Implemented STEM emphasis in all content areas
- Develop world class standards of instruction and professionalism
- Promotion and education of KAIZEN within the department
- Active program recruitment within and outside of the community
- Facilitate internships and active employment with local employers
ASE Master Technician
YOURMECHANIC INC.
03.2016 - 12.2016
Lexus Master Technician
Lexus of Orlando
12.2015 - 03.2016
Service Manager
Newton Nissan South
07.2015 - 11.2015
- Increased gross profit 30%
- Developed strategies for small market CSI
- Increased customer count and retention
- Oversee operations of service and detail departments
- Provide support for advisors as well as technical support for technicians
- Complete financial reports via Reynolds DMS
- Currently increasing production and CSI using world class standards of customer service
- Provided scheduling for staff with ongoing education and engagement in opportunities
- Utilization of TQM, lean manufacturing, and central management strategies
- Continuous and active involvement of all areas of the dealership to ensure a cohesive team that supports and works as a unit
- Maintain effective communication throughout the department as well as with vocational and technical training centers
Lexus Master Technician
Lexus of Nashville
01.2014 - 01.2015
- Diagnose and repair new and used vehicles
- Legibly written explanations that can be easily conveyed to the customer
- Professionally documented prognosis and corrective action details with technical aptitude for factory engineers
Team Leader & Lexus Master Technician
Lexus of Jacksonville
03.2006 - 10.2014
- Dispatch, provide quality control, and assist customers, service manager, & advisors
- Provided oversight for a team of 7 technicians with varying skill levels and personalities
- Successfully achieved the highest CSI & production for a team in the dealership
- United service with parts and sales for a successful unified team
- Professional documentation of vehicle needs that are easily conveyed to the customer
- Communicated prognosis and corrective action details with technical aptitude for factory engineers
Team Leader and Master Toyota Technician
Arlington Toyota
11.2003 - 12.2005
- Diagnose and repair new and used vehicles
- Accurate documentation of vehicle needs that are easily conveyed to the customer
- Professional documentation of prognosis and corrective action details with technical aptitude for factory engineers for Lemon Law vehicles
Toyota Technician
Coggin Toyota at the Avenues
10.2001 - 11.2003
- Diagnose and repair new and used vehicles
- Legibly written explanations that can be easily conveyed to the customer
- Documented prognosis and corrective action details with technical aptitude for factory engineers
General Service Technician
Firestone Complete Auto Care
05.1995 - 10.2001
- Basic maintenance and repair of vehicles
- Accurate documentation of vehicle needs that are easily conveyed to the customer
Education
M.B.A. - Business Administration
Western Governors University
Salt Lake City, UT07.2022
Bachelor's - Business Management
Western Governors University
Salt Lake City, UT01.2019
Skills
- Mentoring students
- Diversity awareness
- Research and analysis
- Student assessments
Awards
Teaching Excellence Award, 11/01/21
Certification
- ASE Master Certified Automobile Technician, A1, A2, A3, A4, A5, A6, A7, A8
- ASE L1, Advanced Level Engine Performance Specialist
- ASE L3, Hybrid / Electric Vehicle Technician
- ASE G1, 12/01/18 to 12/01/29
- ASE Master Automotive Technician Certification
- EPA 609 Certification, Air Conditioning Certification
- ASE L4, 04/01/24 to 04/01/29, Advanced driver assist systems
Timeline
Professor Automotive/Diesel Technology
Midland College
08.2018 - Current
Automotive Technology Instructor
Odessa College
01.2017 - 05.2018
ASE Master Technician
YOURMECHANIC INC.
03.2016 - 12.2016
Lexus Master Technician
Lexus of Orlando
12.2015 - 03.2016
Service Manager
Newton Nissan South
07.2015 - 11.2015
Lexus Master Technician
Lexus of Nashville
01.2014 - 01.2015
Team Leader & Lexus Master Technician
Lexus of Jacksonville
03.2006 - 10.2014
Team Leader and Master Toyota Technician
Arlington Toyota
11.2003 - 12.2005
Toyota Technician
Coggin Toyota at the Avenues
10.2001 - 11.2003
General Service Technician
Firestone Complete Auto Care
05.1995 - 10.2001
Bachelor's - Business Management
Western Governors University
M.B.A. - Business Administration
Western Governors University
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