Norman Hubbard

Maintained knowledge of liquor, as well as prepared to make crafted, classic, seasonal, and traditional cocktails.

Was knowledgeable and responsible for noticing when a guest needed to be cut off from serving any more alcohol, while informing the manager on duty.

Well prepared to answer questions relating to food recommendations, as well as allergies, and when not sure, contacted the chef preparing the food.

• Knowledgeable of all liquor, beer, and wine offered to guests.
• Responsible for mixing all cocktails and serving them to bar guests.
• Train all new bartenders, as well as servers, when scheduled.
• Responsible for taking all call-in orders for food and alcohol, and ensuring modifications are added and applied before the guest picks up the order.
• Receive, make, or call all servers' alcohol orders in a timely manner that meets standards.
• Opening and closing the bar by setting up all bar tools, sanitizing the bar area, stocking the bar, and making prepared drinks in the machine.
• Assure all guests are the required age when they approach the bar after greeting.

• Knowledge of all food and alcohol cocktails.
• Know which employees were scheduled for the shift and what time they were scheduled to come in.
• Make sure all guests are receiving an exceptional experience, and when guests complain, find a way to make them satisfied and return.
• All guest complaints and employee behavior during the shift are logged and forwarded to the GM.
• The store was completely cleaned ,locked and all checks were closed before leaving.

• Serve guests by being able to recommend food and beverages while providing knowledge of all.
• Had knowledge of all the wines offered, and be able to suggest which paired best with the meal.
• Made sure the presentation met the standards of all food and beverages by ensuring that modifications, temperature, and garnish were correct.
• Able to make all coffee drinks was achieved by ensuring the correct steam and garnish were correct.
• I had knowledge of micros.