Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Norman Johnson

Norman Johnson

Westbury,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Head of Operations

Seafood Platters To Go LLC
08.2015 - Current
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Reduced operational costs through effective budget management and cost-saving strategies.
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Led cross-functional teams to achieve company goals, fostering collaboration and communication.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Managed crisis situations effectively by developing response plans in advance.
  • Managed vendor relationships, negotiating contracts for maximum value and efficiency.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.

Security Officer

Maximum Security
12.2012 - 06.2015


  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Security Officer

M.C.I Security
09.2007 - 05.2013
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Security Officer

Building Star Corp
05.2007 - 09.2010
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.

Education

Diploma - All 5 Major Subjects

Westbury SR High
Westbury, NY
06.1997

Skills

  • Operational Excellence
  • Business Analysis
  • Organizational Development
  • Safety Management
  • Workforce Planning
  • Teamwork and Collaboration
  • Relationship Building
  • Team Leadership
  • Decision-Making
  • Strategic Planning
  • Operations Oversight
  • Operations Management
  • Payroll Administration and Timekeeping
  • Marketing Strategies
  • Inventory Tracking and Management
  • Performance Improvements
  • Customer Relations
  • Customer Service
  • Customer Service Management
  • Logistics
  • Effective leader
  • Direct Sales
  • Employee Relations

Certification

NYS Licensed Security Officer

Timeline

Head of Operations

Seafood Platters To Go LLC
08.2015 - Current

Security Officer

Maximum Security
12.2012 - 06.2015

Security Officer

M.C.I Security
09.2007 - 05.2013

Security Officer

Building Star Corp
05.2007 - 09.2010

Diploma - All 5 Major Subjects

Westbury SR High

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