Norman Kepner

delivery of loads cross the country in a safe and timely manor. maintain tractor trailer rig.maintain gov.mandated eld. load and unload of trailer

• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.

• Followed all relevant traffic laws and safety regulations.
• Drove safely in various weather and road conditions to avoid accidents.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.

• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Operated with safety and skill to avoid accidents and delays.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

• Increased efficiency by promptly reporting any mechanical issues to management for swift resolution.
• Ensured timely deliveries by planning efficient routes and accurately estimating travel times.
• Enhanced safety by conducting thorough pre-trip and post-trip inspections of the vehicle.
• Measured crude oil before and after loading and took precautions to avoid spills.

• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Operated with safety and skill to avoid accidents and delays.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.