Summary
Overview
Work History
Education
Skills
Timeline
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Norman Morrow

Norman Morrow

Gastonia,NC

Summary

Highly driven procurement specialist with more than 30 years’ extensive experience in executive planning and production. Dedicated and committed to growing and expanding businesses and have the proven track record of success. Hold extensive knowledge of business practices. Prioritize strong communication skills to delegate tasks and lead employees effectively. Developed analytical and evaluation skills to make the best acquisition and investment decisions.

Overview

15
15
years of professional experience

Work History

Operations Manager

Cramer Mountain Country Club
01.2022 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Maintain exceptional member relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance.
  • Ensure expense controls, procedures, and forecasting are in place and monitored in each department.
  • Complete all required financial and administrative reporting accurately and on time.
  • Ensure all employee's policies and procedures are adhered to and ensure all employees are accountable for compliance with these policies and procedures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

2nd Assistant in Golf Shop

Cramer Mountain Country Club
01.2019 - 01.2022
  • Managed all aspects of golf operations, overseeing daily activities and ensuring a seamless experience for members and guests.
  • Coordinated and executed effective golf event strategies, coordinating tournaments, leagues, and special events, resulting in increased participation and revenue.
  • Established and maintained positive relationships with members, guests, and vendors, contributing to a welcoming and inclusive golf community.
  • Performed other related duties as assigned.
  • Developed strong working relationships with colleagues, resulting in a positive work environment.

Independent Consultant

Arkel International (Oil & Gas)
01.2015 - 01.2019
  • Independent Consultant Role with an emphasis on Middle East contracts
  • Contributed to the design, development, and implementation of contracts in Lebanon, Ghana, Djibouti and Iraq
  • Organized and Managed global trolling and third party manufacturing operations while leading the sourcing and Procurement operations for all direct markets in the oil and gas business
  • Developed, aligned, and drove strategic projects to improve procurement processes, tools, and efficiencies
  • Achievements: Awarded a 21 million dollar contract in Beirut

Managing Director

Gaston Middle-East FZ
01.2009 - 01.2015
  • Established this company to penetrate the niche market, controlled by limited companies, who supply to the US Military and Government
  • Interviewed, hired, and trained personnel for procurement related activities
  • Monitored business trends and product availability to secure the best price for company goods and services without sacrificing quality and delivery times
  • Created and maintained good relationships with Vendors and Suppliers
  • Controlled spending and built a culture of long-term savings on procurement costs
  • Achievements: Awarded a 6.5 million dollar contract with the US Army in Iraq
  • Established supply routed from various parts of the Middle East for delivery of goods to Military bases.

Education

United States Navy

Skills

  • Procurement & Resource Allocation
  • Business Planning & Analysis
  • Risk Assessment & Mitigation
  • Leadership & Decision Making Skills
  • Proactivity & Strategic Planning
  • Organization Cultural Awareness
  • High Ethical Standards
  • Punctuality

Timeline

Operations Manager

Cramer Mountain Country Club
01.2022 - Current

2nd Assistant in Golf Shop

Cramer Mountain Country Club
01.2019 - 01.2022

Independent Consultant

Arkel International (Oil & Gas)
01.2015 - 01.2019

Managing Director

Gaston Middle-East FZ
01.2009 - 01.2015

United States Navy

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Norman Morrow