Norman Parish
Tucson,AZ
Summary
I am re ieving social security I'm retired but need to work to make life a little easier I worked 7 months with act fast for napa auto parts did not miss work have been using my truck to hard on my truck so I'm looking to drive for a company with the use of company truck so I don't loose my truck with repairs and fuel I liked my most recent job but I was not making a profit.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Contracted With Act Fast
04.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Garden Department Assistant
Lowes
04.2017 - 11.2017
- Water lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans
- Assisted with loading and unloading bricks and supplies from commercial trucks
- Provided customer service to all shoppers
Housekeeping
Southern Nevada VA Healthcare System
06.2016 - 01.2017
- Keep storage areas and carts well-stocked, clean, and tidy
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
Customer Service Representative
Precision Opinion
02.2013 - 01.2014
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
Administration and Security
Las Vegas Rescue Mission
02.2012 - 06.2013
- Assisted staff with the daily operations of the Rescue Mission
Driver
Covenant Transportation
04.2011 - 12.2012
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Follow appropriate safety procedures for transporting dangerous goods
- Inspect loads to ensure that cargo is secure
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers
Driver
CR England
02.2010 - 03.2011
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Follow appropriate safety procedures for transporting dangerous goods
- Inspect loads to ensure that cargo is secure
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers
Driver
Handicar
06.2009 - 01.2010
- Arrange to pick up particular customers or groups on a regular schedule
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order
- Collect fares or vouchers from passengers and make change or issue receipts as necessary
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service
- Complete accident reports when necessary
Driver
Crane Transportation
04.2007 - 05.2009
- Arrange to pick up particular customers or groups on a regular schedule
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order
- Collect fares or vouchers from passengers and make change or issue receipts as necessary
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service
- Complete accident reports when necessary
Warehouse/Driver
Las Vegas Rescue Mission
02.2006 - 03.2007
- Loaded and transported food items to and from warehouse, for distribution to low income families
Sales Representative
Consumer Credit
06.2005 - 01.2006
- Assisted customers with time share sales
Education
General Education - undefined
Southside Neighborhood Group
Tucson, AZ01.1975
Skills
- Veteran of the United States Army with Honorable Discharge
- Dynamic leadership skills
- Excellent customer service skills
- Possesses knowledge of office equipment
- Safe Driving Practices
- Experienced CDL truck driver with Hazmat and safety endorsement
- Completed Southwest and AIT Truck Driving School
- Superb sales experience
- Effective Team Contributor
- Adaptability in Challenging Environments
- Effective Written Communication
- Multi-tasker
- Proficient in Computer Applications
- Positive attitude
- Service Excellence
- Valid Driver's license
- Punctual and reliable
- Trustworthy Team Member
Military
- Culinary Specialist
- United States Army
- Honorable Discharge
- 1977-02 to1981-02
Timeline
Delivery Driver
Contracted With Act Fast
04.2024 - 12.2024
Garden Department Assistant
Lowes
04.2017 - 11.2017
Housekeeping
Southern Nevada VA Healthcare System
06.2016 - 01.2017
Customer Service Representative
Precision Opinion
02.2013 - 01.2014
Administration and Security
Las Vegas Rescue Mission
02.2012 - 06.2013
Driver
Covenant Transportation
04.2011 - 12.2012
Driver
CR England
02.2010 - 03.2011
Driver
Handicar
06.2009 - 01.2010
Driver
Crane Transportation
04.2007 - 05.2009
Warehouse/Driver
Las Vegas Rescue Mission
02.2006 - 03.2007
Sales Representative
Consumer Credit
06.2005 - 01.2006
General Education - undefined
Southside Neighborhood Group
Similar Profiles
Alexus Van GundyAlexus Van Gundy
Independent Contractor at Act Fast DeliveryIndependent Contractor at Act Fast Delivery
Elanda HarrisonElanda Harrison
Delivery Driver at Act FastDelivery Driver at Act Fast
Jeffrey SummersJeffrey Summers
Private Contractor at Act Fast DeliveryPrivate Contractor at Act Fast Delivery