Summary
Work History
Education
Skills
Timeline
Generic

Norman Patty

Miami,Florida

Summary

Dynamic leader with a proven track record at T & N International, driving revenue growth and enhancing customer satisfaction through strategic planning and operational excellence. Skilled in budget management and crisis management, I foster strong relationships and cultivate a culture of accountability, ensuring organizational success and employee engagement.

Work History

President

T & N International
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.

General Manager

Aeromarine
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Education

Associate Of Arts - Business Administration

Miami Dade College
Miami, FL
06.1988

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Integrity and ethics
  • Employee relations
  • Crisis management
  • Operations management
  • Sales and marketing
  • Budget management
  • Contract negotiation

Timeline

President

T & N International

General Manager

Aeromarine

Associate Of Arts - Business Administration

Miami Dade College
Norman Patty