Norman Suazo
New York,NY
Summary
Professional with experience in field assessments and sample collection, ensuring adherence to environmental regulations while enhancing data accuracy. Demonstrated ability to manage equipment calibration and maintenance schedules, which improved operational efficiency and minimized downtime during critical assessments. Collaborated with cross-functional teams to analyze data, providing actionable insights that informed project planning and decision-making processes. Proven track record in conducting routine maintenance on medical devices, contributing to improved reliability and reduced service interruptions for healthcare providers.
Overview
35
35
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Bio field tech
mes-stat
New York, New York
11.2018 - 12.2025
- Conducted field assessments and collected samples, ensuring compliance with environmental regulations and improving data accuracy.
- Managed equipment calibration and maintenance schedules, enhancing operational efficiency and reducing downtime during critical assessments.
- Collaborated with cross-functional teams to analyze data and provide actionable insights, driving informed decision-making in project planning.
- Conducted routine maintenance and testing on medical devices, improving reliability and minimizing downtime for healthcare providers.
- Collaborated with cross-functional teams to implement process improvements, resulting in streamlined equipment testing and repair workflows.
- Trained junior staff on equipment handling and safety protocols, fostering a culture of safety and knowledge sharing.
- Utilized diagnostic tools and software to identify equipment malfunctions, effectively reducing turnaround time for repairs and servicing.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Nurse call field tech
Intercall
New York, Ny
03.1991 - 10.2018
- Diagnosed and resolved technical issues in nurse call systems, ensuring uninterrupted communication for patient care.
- Conducted routine maintenance on nurse call equipment, enhancing reliability and minimizing downtime for healthcare providers.
- Trained healthcare staff on the effective use of nurse call systems, improving operational efficiency and user confidence.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
Education
John Bown Hs
New York, NYCertificate - Digital Electronics
Tci Technical School
New York, NYSkills
- Field assessments
- Sample collection
- Process improvement
- Equipment maintenance
- Medical device testing
- Diagnostic tools
- Team collaboration
- Training and development
- Customer satisfaction
- Problem resolution
- Safety protocols
- Operational efficiency
- Workflow optimization
- Cross-functional collaboration
- Quality assurance
- Client communication
- Equipment handling
- Field operations
Languages
Spanish
Native/ Bilingual
Certification
- Certify with Ioa furniture
Affiliations
- Very experience in maintaining nurse call equipment, from installation to maintaining systems.
- Very knowledgeable in maintaining hospital PA systems and local pa.
- Very knowledgeable in maintaining medical refrigerators.
Timeline
Bio field tech
mes-stat
11.2018 - 12.2025
Nurse call field tech
Intercall
03.1991 - 10.2018
John Bown Hs
Certificate - Digital Electronics
Tci Technical School