Summary
Overview
Work History
Education
Skills
Areas of Expertise
Additional Experience
Timeline
Generic

Norman Trotter IV

Coordinator | Administrative Officer
New York,NY

Summary

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication. Holding a B.S. in Film & Video Production allows me to bring a unique creative perspective to every project. Feel free to ask about my background in diverse creative roles.

Overview

13
13
years of professional experience

Work History

Administrator, Participations and Special Projects

Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
Burbank, CA
01.2016 - 01.2024
  • Managed contractual administration duties for talent and co-production companies on Warner Bros. Discovery film, television, home entertainment, games, and new media libraries.
  • Analyzed current and historical data to ensure contractual agreements and financial statements were in accordance with internal policies, procedures, and applicable laws and regulations.
  • Collaborated with executives, human resources, legal, and taxation departments to guarantee accuracy of information within statements.
  • Researched and gathered documentation related to high-risk changes such as the passing of a participant or new banking instructions.
  • Performed quarterly reviews on over 400 outgoing statements to ensure accuracy.
  • Conducted quality analysis resolutions for department-wide problems with statements.
  • Set up new clients in the company using Internal programs such as Sylvester, Jira, and eDocs databases.
  • Finalized statements for company Vice Presidents and Senior Vice Presidents that exceeded $2M and $5M, respectively.
  • Created new title and participant tickets for all reporting teams so their progress could be tracked.
  • Reviewed daily approvals and delivery logs for outgoing digital statements to verify accurate and timely distribution to all participants.
  • Coordinated with the FCRA audit team to decipher which titles will be audited in the upcoming quarter and distribute that information to the appropriate teams.
  • Generated and updated the quarterly reporting calendar to enable management to track all participant statement due dates.
  • Compiled and organized title lists for each reporting period and allocated over 3,000 tickets to several reporting teams based on assignments from the VP to ensure balanced workloads for all teams.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.

Studio Facilities Department Clerk

Warner Bros. Studio
Burbank, CA
01.2011 - 01.2015
  • Served as a department point person for tours, customer service, studio operations, scheduling, and production assistance for live television tapings.
  • Provided production assistance as a lead for CONAN and The Ellen DeGeneres Show, supervising a rotating team of 10 staff members manage the safe transportation of over 300 guests to and from the soundstage.
  • Trained all new team members in their roles, assigned duties, and coordinated closely with production on timing, talent logistics, and special requests to ensure seamless show operations.
  • Worked the talent entrance for The Ellen DeGeneres Show, warmly greeting guests, answering questions, and assisting them to their respective dressing rooms.
  • Coordinated with studio operations and security to ensure safe access to soundstages and backlots for tour guides and their guests. Responsibilities included driving a golf cart around the 110-acre lot to monitor moving productions, identify safety hazards, check for blocked paths, and promptly update tour guides on any changes to help them adjust their routes accordingly.
  • Managed Dispatch duties by assigning tour guides their daily schedules and positions. Organized tour carts and checked for cleanliness and functionality, while monitoring tour guides timing to ensure smooth transitions and prevent delays for subsequent tours.
  • Provided studio tour support by booking tours through the call center and responding to customer inquiries. Worked the front desk selling and distributing tickets to guests and occasionally served as a greeter, answering questions and offering directions.

Education

Bachelor of Science - Digital Filmmaking and Video Production

The Art Institute of Los Angeles
Santa Monica, CA
2008

Skills

  • Applications: Microsoft Office Suite Google Suite Adobe Creative Suite eDocs

  • Enterprise Systems: Sylvester (Paris) Jira Workday

  • Cloud Storage: Dropbox Google Drive Microsoft 365 iCloud

Areas of Expertise

Administration | Cross-Departmental Collaboration | Project Management | Calendar Management | Policy and Procedure Research | Workflow Management | Data Analysis | Leadership and Mentorship | Staff Training and Development | Client & Talent Relations | Event & Production Support | Customer Support | Guest Services

Additional Experience

FCRA Our Network: Warner Bros. Discovery, Burbank, CA 2019 - 2024

President (2020 - 2022) | Treasurer (2019 - 2024)

  • Served on a committee within the FCRA department dedicated to organizing team building events and social gatherings to strengthen morale and foster a more collaborative work environment.


Timeline

Administrator, Participations and Special Projects

Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
01.2016 - 01.2024

Studio Facilities Department Clerk

Warner Bros. Studio
01.2011 - 01.2015

Bachelor of Science - Digital Filmmaking and Video Production

The Art Institute of Los Angeles

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Norman Trotter IVCoordinator | Administrative Officer
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