Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Norman White

Plano,TX

Summary

Performance-driven Vice President with 37 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

34
34
years of professional experience

Work History

Vice President of Operations, Regional

Cinemark
08.2018 - 09.2023
  • Oversee operations of up to 18 buildings
  • Maintaining P&L metrics for buildings exceed or operate within budgeted goals
  • Leadership and mentoring over 1000 staff of all levels with continued growth of the company on the for front
  • Exceeding Guest Service goals throughout the complexes from restroom cleanness to food quality
  • Ensure well maintained and safe complexes for staff and guest
  • Visit locations on a quarterly system or as needed to assist in the continue growth of team and building
  • Have complete knowledge of the DMA that your building operates in as a subject matter expert
  • Investigate LP or HR concerns
  • Assist other Departments when it comes to needing Operation input

General Manager

Cinemark
04.1989 - 07.2018
  • Ran several locations in California, Utah, Oklahoma, Kansas, Colorado, and Texas
  • Maintain P&L budgets while trying to excel numbers
  • Manager, hire, train up to 150 staff
  • Maintain dialog with landlord
  • Train managers and staff for continued growth in company
  • Implement theatre programs from F&B and Marketing
  • Schedule films and staff for business level needs
  • Maintain a quality building with staff and guest safety leading the way
  • Overall creating an environment for the best out of home entertain experience

IMAX Operation Manager

Cinemark
04.1999 - 05.2001
  • Created Cinemark's launch into Large Format area with starting Cinemark IMAX Theatres
  • Designed and conducted an opening guideline for managers and staff on how to train and operate the building
  • Worked with media to do interviews and tours of new buildings to increase awareness of IMAX
  • Selected film content and length of run then facilitated movement of product around other IMAXs
  • Opened original five IMAXs in Dallas, TX, Rochester, NY, Tulsa, OK, Woodridge, IL, and Colorado Springs, CO
  • Monitored sales goals and worked with film placement to increase sale potential

Education

Associate of Science - Marketing

Yuba College
Marysville, CA

IMAX Building Operations

Learning Center
Toronto Canada

Black Belt of Lean Six Sima Methodology

Six Sigma.us
07.2019

Skills

  • Strategic planning and execution
  • Leadership training
  • Strategy Development
  • Marketing Strategies
  • Problem-solving aptitude
  • Inventory Tracking and Management
  • P&L Management
  • Continuous Improvement

Accomplishments

  • Achieved 75,000 in yearly payroll hours by introducing new counting cadence for F&B inventory.
  • Achieved better accuracy and understanding of F&B inventory by selecting and introducing CrunchTime management system to the company.
  • Collaborated with the Marketing team in the development of Rebranding Cinemark. Took 3 buildings made the change and recorded the learnings and concerns to be passed on to the upper management.
  • Reopening from COVID took 4 buildings after closing for 90 days and built a plan on how to open within the government restrictions and keeping staff and guest safe. Then sharing these learning with the rest of the industry to help bring it back sooner.

Timeline

Vice President of Operations, Regional

Cinemark
08.2018 - 09.2023

IMAX Operation Manager

Cinemark
04.1999 - 05.2001

General Manager

Cinemark
04.1989 - 07.2018

Associate of Science - Marketing

Yuba College

IMAX Building Operations

Learning Center

Black Belt of Lean Six Sima Methodology

Six Sigma.us
Norman White