Norman Young
IT Analyst
Pooler,GA
Summary
Seasoned IT Security Professional with extensive experience in designing and implementing robust security solutions for high-availability environments. Proven expertise in threat detection, incident response, and risk management, effectively safeguarding sensitive information and maintaining system integrity.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Experience IT Security Analyst
University Medical Center of El Paso
El Paso, TX
02.2014 - 06.2024
- Investigated information security breaches to identify vulnerabilities and evaluate damage
- Analyzed system risk to identify and implement appropriate security countermeasures
- Audited networks and security systems to identify vulnerabilities
- Analyzed security procedure violations and developed plans to prevent recurrence
- Promoted security awareness among employees and clients to alleviate risks and breaches.
Senior Technical Analyst
Dell Services
Hardeeville, SC.
02.2008 - 01.2014
- Led the evaluation of system capabilities to determine the feasibility of proposed projects and initiatives
- Collaborated with cross-functional teams to gather system requirements and translate them into technical specifications
- Provided technical support and troubleshooting for system issues, ensuring minimal downtime and maintaining productivity
- Participated in disaster recovery planning and exercises to ensure business continuity in the event of system failures
- Recommended and implemented upgrades to hardware and software to ensure systems remained current and secure
- Coordinated with vendors and external partners to evaluate new technologies and integrate them into existing systems.
IT Manager
Savannah Technical College
Savannah, GA.
09.2004 - 06.2007
- Supervised lifecycle processes pertaining to IT framework
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services
- Identified and acted on opportunities to improve and update software and systems
- Controlled operational IT budget and expenditures within department parameters
- Recruited, trained and supervised IT department staff
- Provided company users with tech support for IT problems and account maintenance.
Education
Master Information Technology - Information Technology
American InterContinental University
Schaumburg, IL 07.2003 - 05.2004
Bachelors Information Technology - Information Technology
American InterContinental University
Schaumburg, IL 07.2002 - 06.2003
Associate of Applied Science - Computer Information Systems
Savannah Technical College
Savannah, GA 09.1997 - 04.1999
Skills
Security Information Event Management (SIEM)
Identity Access Management (IAM)
Regulatory Compliance (HIPAA)
Mobile Device Management (MDM)
Data Loss Prevention (DLP)
Virtual Private Networks (VPN)
Timeline
Experience IT Security Analyst
University Medical Center of El Paso
02.2014 - 06.2024
Senior Technical Analyst
Dell Services
02.2008 - 01.2014
IT Manager
Savannah Technical College
09.2004 - 06.2007
Master Information Technology - Information Technology
American InterContinental University
07.2003 - 05.2004
Bachelors Information Technology - Information Technology
American InterContinental University
07.2002 - 06.2003
Associate of Applied Science - Computer Information Systems
Savannah Technical College
09.1997 - 04.1999
Security Information and Event Management
Identity and Access Management
Regulatory Compliance (HIPAA)
Mobile Device Management
Data Loss Prevention
Virtual Private Networks
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