Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Normand Masse

Bartonsville,FL

Summary

Senior Account Manager with progressive experience seeking position with growth potential. Dynamic and people-driven professional that can add value to the team based on successful track record in areas of Energy Management design, and installations including project management, financial risk assessment, and budgeting. Self-motivated, team player, ethical and loyal. Ambitious with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication and trust. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations.

Overview

19
19
years of professional experience

Work History

Senior Account Manager

Danfoss LLC
12.2008 - Current
  • For 3 of the Largest Supermarket Chains in North America Sales of over 10m
  • Worked with Facility and Energy Directors to design and facilitate energy reduction programs resulting in over 15m USD in savings
  • Create new programs and training for sustainability
  • Develop new incentive programs with major utility companies
  • Manage numerous multi- million dollar roll out projects and numerous contractors all over US and Canada.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Worked with customers to develop strategic business and account plans.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Trained and coached sales team members servicing Food Retail accounts.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.

Owner/CEO

JARA Controls LLC
07.2006 - 07.2008
  • Owned and operated Control Installation Company with annual sales of 2+ million dollars
  • Directed 5 employees, managed all office and HR requirements for business
  • Coordinated Employee and projects as well as design and engineer all energy reduction programs.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs

Project Manager

Aztec-Energy Partners
07.2004 - 07.2006
  • Managed large roll out projects 2m+ with successful results
  • Learned Energy management system design and Electrical system design
  • Managed up to 6 direct reports in the field and up to 20 contractors with 100 on going projects at any given time.
  • Responsible for managing customers concerns, maintaining customer's criteria set and all of Customer communications.
  • Planned, designed, and scheduled phases for large projects
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks
  • Developed and initiated projects, managed costs, and monitored performance
  • Managed projects from procurement to commission

Education

Florida Contractor License Holder For Danfoss LLC

Associate of Science - Business Administration And Management

Rasmussen College- New Port Richey Florida
New Port Richey, FL
10.2022

-

State of Florida
2021

Controls and Energy Design - Electronic Controls

Charlestown, MA
05.2005

Skills

  • CORE KNOWLEDGE & SKILL AREAS
  • Word/Excel proficient
  • Refrigeration Controls
  • Building Automation Design
  • Energy and Utility Design
  • Business Management
  • Project Management
  • Performance Management
  • Organizational Development
  • Product Training
  • Product and Service Sales
  • Cold Calling Skills
  • Idea Generation
  • Employee Mentoring
  • Strategic Account Planning

Accomplishments

  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Senior Account Manager

Danfoss LLC
12.2008 - Current

Owner/CEO

JARA Controls LLC
07.2006 - 07.2008

Project Manager

Aztec-Energy Partners
07.2004 - 07.2006

Florida Contractor License Holder For Danfoss LLC

Associate of Science - Business Administration And Management

Rasmussen College- New Port Richey Florida

-

State of Florida

Controls and Energy Design - Electronic Controls

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Normand Masse