Summary
Overview
Work History
Education
Skills
Timeline
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Normand Paquin

New York

Summary

Dynamic Direct Support Recovery Worker with a proven track record at Spurwink, skilled in motivational interviewing and trauma-informed care. Successfully facilitated group therapy sessions, enhancing client coping skills and fostering resilience. Adept at documentation and advocating for clients, ensuring access to vital resources for effective recovery and reintegration. Current with MANDT Training, CRMA, MHRT-C, CPR/FA Certifications.

Overview

23
23
years of professional experience

Work History

Direct Support Recovery Worker

Spurwink
10.2022 - 04.2025
  • Facilitated group therapy sessions, promoting peer support and helping clients build valuable coping skills.
  • Collaborated with multidisciplinary teams to develop comprehensive recovery plans tailored to each client''s unique needs.
  • Developed crisis intervention strategies to address potential relapses or setbacks in a timely manner.
  • Maintained detailed case documentation, enabling efficient communication among team members and accurate tracking of progress over time.
  • Provided one-on-one counseling for individuals struggling with addiction or mental health issues, fostering resilience and personal growth throughout recovery stages.
  • Promoted self-care practices among patients while emphasizing the importance of maintaining a balanced lifestyle for sustained wellbeing.
  • Advocated on behalf of clients within the healthcare system, ensuring access to necessary resources and services for successful reintegration into society.
  • Enhanced patient satisfaction by providing compassionate care and establishing strong rapport with clients and their families.
  • Maintained a safe and welcoming environment within the treatment facility, fostering trust and open dialogue among all participants.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.

Owner/Operator

NCP, Ltd D/b/a MaineStreet
02.2002 - 01.2021
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Education

Bachelor of Science - Athletic Training

Northeastern University
Boston, MA

Master of Arts - Adult Education/Educational Gerentology

University of Southern Maine
Portland, ME

No Degree - MHRT-C

Riverside Training/Muskie School
Augusta, ME
11-2024

Skills

  • Behavioral support
  • Mental health awareness
  • Self-care techniques
  • Motivational interviewing
  • Multicultural competence
  • Substance abuse
  • Documentation
  • Trauma-informed care
  • Teamwork and collaboration
  • Problem-solving

Timeline

Direct Support Recovery Worker

Spurwink
10.2022 - 04.2025

Owner/Operator

NCP, Ltd D/b/a MaineStreet
02.2002 - 01.2021

Bachelor of Science - Athletic Training

Northeastern University

Master of Arts - Adult Education/Educational Gerentology

University of Southern Maine

No Degree - MHRT-C

Riverside Training/Muskie School

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