Normandie Francisco
Sacramento,CA
Summary
Proven leader in fostering inclusive environments and enhancing safety protocols at Elk Grove Unified School District. Excelled in student supervision and effective communication, significantly reducing bullying incidents. Skilled in teamwork and collaboration, spearheaded cross-departmental initiatives at Lowes to optimize inventory management and elevate customer satisfaction. Demonstrates problem-solving abilities and self-motivation through innovative garden design solutions, ensuring client satisfaction and project success.
Overview
22
22
years of professional experience
Work History
Campus Supervisor
Elk Grove Unified School District
2022.02 - Current
- Spearheaded efforts to reduce bullying incidents on-campus through targeted programming aimed at promoting inclusivity and respect among students.
- Advocated for the well-being of students by actively participating in school programs and events, demonstrating commitment to their overall success.
- Collaborated with teachers and administrators to develop safety protocols for various campus events.
- Trained new hires in proper security protocol procedures.
- Assisted in the development of comprehensive crisis management plans for various potential scenarios at the campus.
- Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
- Supported student success by addressing behavioral issues and enforcing school policies consistently.
- Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
Garden Designer
Owner
2019.06 - 2021.03
- Created concept designs and estimated projects for residential clients.
- Created and implemented variety of landscaping and raised bed garden designs based upon client specifications and budget.
- Provided follow-up appointments with clients to confirm finished projects met expectations.
- Worked closely with clients in materials and plantings selection and made suggestions on best options for environment and their needs.
- Implemented cost-effective materials sourcing strategies that balanced aesthetic appeal with long-term durability requirements.
- Communicated effectively with clients.
- Educated clients on proper plant care techniques, resulting in healthier gardens with fewer pest problems or disease outbreaks.
- Facilitated workshops for both novice and experienced gardeners covering topics like composting methods, organic pest control solutions, or seasonal planting schedules.
- Provided expert guidance to clients, addressing their garden design goals and individual preferences.
Department Manager
Lowes Home Improvment
2002.03 - 2007.01
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Education
Associate of Arts - Behavioral Psycology
California Coast University
Santa Ana, CA2025
High School Diploma -
San Marcos High School
San Marcos, CA07.2001
Skills
- Student Supervision
- Safety Management
- Teamwork and Collaboration
- Problem-solving abilities
- Self Motivation
- Effective Communication
Timeline
Campus Supervisor
Elk Grove Unified School District
2022.02 - Current
Garden Designer
Owner
2019.06 - 2021.03
Department Manager
Lowes Home Improvment
2002.03 - 2007.01
Associate of Arts - Behavioral Psycology
California Coast University
High School Diploma -
San Marcos High School
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