Normandy Mistica
Honolulu,HI
Summary
Shift Leader at Teddy's Bigger Burgers with experience in team leadership and cash handling. Carefully trained new employees while ensuring customer satisfaction through active listening and problem solving. Committed to maintaining high standards of food safety and quality. Maintains a positive and professional attitude to build a positive work environment. Experience with overwhelming rushes and handled food professionally and safely while multitasking and directing crew members to areas that need support.
Overview
1
1
year of professional experience
Work History
Shift Leader
Teddy's Bigger Burgers
08.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food preparation, production, and plating for quality control.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Education
Bachelor of Science - Biology
University of Hawaii Manoa
Honolulu, HI06-2029
High School Diploma -
Maryknoll High School
Honolulu,HI06-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Teamwork
- Excellent communication
- Multitasking
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Martial Arts
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy helping others and giving back to the community
- Cooking
- Volunteer Work
Timeline
Shift Leader
Teddy's Bigger Burgers
08.2024 - Current
Bachelor of Science - Biology
University of Hawaii Manoa
High School Diploma -
Maryknoll High School
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