Normari Arroyo
ROCHESTER,NY
Summary
Detail-oriented professional with strong time management skills. Experienced in delivering consistent, quality care in various settings. Committed to maintaining high standards and fostering teamwork.
Overview
26
26
years of professional experience
Work History
Car Detailer
DLG Daniel Guerin (585)851-1272
5503 W. Ridge rd, Spencerport, New York 14559
10.2020 - 07.2025
- Revitalized and polished vehicle exteriors and interiors, significantly improving visual appeal and ensuring long-term surface protection.
- Inspected vehicles meticulously to identify damage, enforce cleanliness and quality standards.
- Applied high-performance waxes, sealants, and protective coatings to extend vehicle life and enhance finish durability.
- Operated advanced detailing tools and equipment to deliver professional-grade results and maximize efficiency.
- Streamlined work area organization, boosting productivity and upholding safety protocols.
- Collaborated with team members on detailing projects, ensuring consistent, high-quality outcomes.
- Monitored and replenished cleaning and detailing supply inventory, preventing downtime and maintaining workflow continuity.
- Eliminated surface grime and contaminants from vehicle exteriors through thorough washing and decontamination processes.
- Detailed a diverse range of vehicles daily, consistently meeting tight deadlines without compromising quality.
- Polished and cleaned glass surfaces inside and out, achieving streak-free clarity and improved driver visibility.
- Degreased and restored engine compartments to like-new condition, enhancing both performance and appearance.
- Mentored and trained new team members on detailing techniques and company standards, accelerating onboarding and team performance.
Shift Manager
Burger King, Veronica Mercado (585) 467-9030
625 E. Ridge rd, Rochester , New York 14621
11.2001 - 10.2019
- Directed daily operations, ensuring full compliance with company policies and seamless execution of shift responsibilities.
- Onboarded and trained new team members in operational procedures and customer service standards, accelerating productivity and service quality.
- Optimized staffing schedules to align with peak business hours, enhancing labor efficiency and reducing downtime.
- Oversaw inventory control and executed timely supply orders, maintaining stock levels and minimizing operational disruptions.
- Resolved customer issues with professionalism and urgency, resulting in improved satisfaction and repeat business.
- Enforced safety protocols and compliance standards, significantly reducing workplace incidents and ensuring regulatory adherence.
- Facilitated regular team meetings to communicate strategic updates, performance expectations, and company initiatives.
- Evaluated staff performance and delivered actionable feedback, leading to measurable improvements in employee output and morale.
- Managed daily cash flow by reconciling registers and preparing financial summaries with 100% accuracy.
- Fostered strong relationships with employees, customers, and vendors to support a collaborative and positive work environment.
- Ensured all opening and closing procedures were executed with precision, upholding operational consistency and audit readiness.
- Strategically deployed skilled team members across key areas during shifts to maximize departmental productivity and service delivery.
In-Home Child Caregiver
DSS, (585)313-7202
59 Weyl st, Rochester , NY 14621
01.2000 - 08.2012
- Delivered compassionate, attentive care in a safe, clean, and nurturing home environment, promoting children's emotional and physical well-being.
- Supported children in daily routines and hygiene practices, fostering independence and healthy habits.
- Communicated proactively with parents to provide updates on developmental progress, behavior, and individual needs, strengthening parent-caregiver trust.
- Coordinated reliable transportation for children to appointments, school, and extracurricular activities, ensuring punctuality and continuity of routine.
- Implemented positive behavior management techniques, resulting in improved cooperation and respectful peer interactions.
- Supervised children during play and daily tasks, maintaining a secure environment and preventing potential hazards.
- Observed and evaluated children's play activities to ensure safety and developmental appropriateness.
- Prepared nutritious, age-appropriate meals in accordance with individual dietary restrictions and preferences, supporting healthy growth and development.
- Responded swiftly and calmly to medical situations, administering basic first aid and notifying parents immediately to ensure children’s safety.
- Applied consistent and respectful discipline strategies aligned with family values, promoting behavioral consistency and emotional regulation.
- Provided personal care for infants and toddlers, including diaper changes and bathing, ensuring comfort, cleanliness, and hygiene.
Education
GED -
Greece Literacy Program
Rochester, NY05-2001
Skills
- Time management
- Nutritional Care Standards
- Focused on consistent, quality care
- Behavior management
- Meal preparation
- Child development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Car Detailer
DLG Daniel Guerin (585)851-1272
10.2020 - 07.2025
Shift Manager
Burger King, Veronica Mercado (585) 467-9030
11.2001 - 10.2019
In-Home Child Caregiver
DSS, (585)313-7202
01.2000 - 08.2012
GED -
Greece Literacy Program
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