Summary
Overview
Work History
Education
Skills
Timeline

Normojay Payne

Marietta,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Kroger and Chick-fil-A. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean, organized environment, demonstrating strong work ethic and integrity. Committed to delivering exceptional service and improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Cashier

Kroger
01.2024 - 07.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash and credit card payments accurately, ensuring security protocols were followed.

Front Desk Receptionist

A'La Lagune
05.2024 - 08.2024
  • Ensured accurate check-in and check-out processes, enhancing guest experience consistency.
  • Maintained organized front desk area, supporting professional atmosphere for visitors.
  • Responded promptly to inquiries, providing information to guests regarding services and amenities.

Associate

American Eagle AC
05.2023 - 08.2023
  • Assisted customers with product selection and resolved inquiries to enhance shopping experience.
  • Processed transactions efficiently, maintaining accuracy in cash handling and customer receipts.
  • Collaborated with team members to meet daily sales goals and improve store performance.
  • Conducted product demonstrations, effectively communicating features and benefits to customers.
  • Maintained cleanliness and organization of sales floor, contributing to a welcoming environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front End Associate

Chick-fil-A
03.2022 - 12.2022
  • Operated point-of-sale systems accurately, handling transactions efficiently to minimize wait times.
  • Resolved customer concerns promptly, demonstrating strong problem-solving skills and commitment to service excellence.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.

Education

Accounting

Grayson Highschool, Loganville, GA
12-2027
  • Honoree of Academic Achievement
  • Dean's List [Semester 2,3 and 4 and 2022-2023]
  • Hope Scholarship Recipient

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Front Desk Receptionist - A'La Lagune
05.2024 - 08.2024
Cashier - Kroger
01.2024 - 07.2025
Associate - American Eagle AC
05.2023 - 08.2023
Front End Associate - Chick-fil-A
03.2022 - 12.2022
Grayson Highschool - , Accounting

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Normojay Payne