NORMY MENDOZA

Results-oriented and proactive bilingual sales representative with over 15 years of experience in pharmaceutical sales, customer engagement, and marketing plan development. Proven track record in promoting both tangible and intangible products, managing key accounts, and training new sales teams. Skilled in problem-solving, assertive communication, and meeting performance metrics. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Title: BILINGUAL SALES REPRESENTATIVE

• MEDICAL SALES REPRESENTATIVE, BASELPHARMA, Quito, 11/01/23, 09/30/24, Managed physician visits across multiple medical clusters., Implemented one-to-one marketing strategies., Trained pharmacy and new sales staff., Promoted pharmaceutical products and monitored KPIs.
• MEDICAL SALES REPRESENTATIVE, GRUPO DIFARE, Quito, 01/01/12, 06/30/13, Conducted physician visits in multiple medical clusters and regions., Developed and executed one-on-one marketing plans with doctors and pharmacies., Trained pharmacy staff to increase product positioning and market share., Monitored and ensured achievement of sales and performance KPIs.
• MEDICAL SALES REPRESENTATIVE, LABORATORIOS BAGO DEL ECUADOR, Quito, 05/01/11, 11/30/11, Promoted gynecology, pediatric, and pain management product lines., Developed marketing initiatives and managed product budgets., Delivered training to new hires and pharmacy employees.
• MEDICAL SALES REPRESENTATIVE, ADIUM, Quito, 01/01/11, 11/30/11, Introduced new pharmaceutical products in hospitals and private practices., Coordinated branding events and CRM strategies for brand awareness., Executed pharmacy promotions in collaboration with product managers.