Norrae Askew
Detroit
Summary
Dynamic cosmetologist with a proven track record at Self Employed Services, excelling in client consultations and relationship building. Skilled in hair styling and makeup artistry, I enhance customer satisfaction through personalized services. Committed to professionalism and ethics, I consistently foster loyalty and repeat business by delivering exceptional results. I'm also a professional musician/singer/songwriter//producer. Lastly, I'm a mother of one child.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Self Employed Services
12.2010 - 09.2022
- Maintained a clean and hygienic work environment by following strict sanitation guidelines.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Streamlined appointment scheduling, reducing wait times and improving overall client experience.
- Developed loyal following of clients by providing high-quality services.
Bartender
Several Sources
03.2010 - 02.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Customer Service Cashier
Dollar Tree Stores
08.2009 - 03.2010
Customer Service Cashier
AL Wissam Clothing Store
05.2008 - 11.2008
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
Machine Operator
Hughes Manufacturing Co.
01.2004 - 03.2006
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Enhanced operational efficiency, organizing workstations for maximum productivity.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
- Assessed readings from recording instruments, Type and other indicators and watched for warning signals.
Education
GED - Medical Coding, Billing
Cody High School
Detroit, MIInformation Technology -
Everest Institute
Southfield, MI06.2009
Skills
- Medical coding
- Billing procedures
- Data entry
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Decision-making
- Cosmetology
- Relationship building and management
- Makeup artistry
- Hair extension application
- Issue resolution
- Facials and makeup applications
Timeline
Cosmetologist
Self Employed Services
12.2010 - 09.2022
Bartender
Several Sources
03.2010 - 02.2017
Customer Service Cashier
Dollar Tree Stores
08.2009 - 03.2010
Customer Service Cashier
AL Wissam Clothing Store
05.2008 - 11.2008
Machine Operator
Hughes Manufacturing Co.
01.2004 - 03.2006
GED - Medical Coding, Billing
Cody High School
Information Technology -
Everest Institute
Similar Profiles
Bushra KhokharBushra Khokhar
House Maker at Self Employed ServicesHouse Maker at Self Employed Services
Katerine LuligoKaterine Luligo
Licensed Nail Technician at Self Employed ServicesLicensed Nail Technician at Self Employed Services
Jahan Kasim AlstonJahan Kasim Alston
Manager, Projects General Contractor at Self Employed ServicesManager, Projects General Contractor at Self Employed Services