Norris Goode
Midlothian,VA
Summary
I have been in transportation many years. My family has owned and operated businesses all my life. My passion was driving. So, ironically, my uncle took me to DMV on my 16th birthday to get my drivers license. I was in a truck that day. I worked in that family business until 2000
I began diving tractor/trailers in 2000 for a large grocery distributor. I continued that job until i suffered a lower back injury in 2006. After recovering from the injury, I began work in the cryogenic field with Airgas National Welders. Ultimately i landed with Ruan Transportation.
I founded Huguenot Transport LLC May 18, 2018 with one truck. Today we own and operate four trucks. I believe our success is a tribute to our dedicated team and great relationships with our customer base. And with hard work and good fortune, i believe the best is yet to come
Overview
15
15
years of professional experience
Work History
President
Huguenot Transport LLC
05.2018 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
Sr Driver Safety Instructor
Ruan Transportation
07.2009 - Current
- Conducted post-trip evaluations on vehicle performance, suggesting improvements that ultimately led to more efficient operations and lower maintenance costs.
- Assisted in warehouse operations when needed for more efficient inventory management and order preparation processes.
- Trained new drivers on company policies, route optimization techniques, and safe driving habits, increasing overall team efficiency.
- Conducted pre-trip inspections to identify potential issues before hitting the road, minimizing breakdowns and delays.
- Developed strong relationships with customers through friendly interactions during deliveries, fostering repeat business opportunities.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Delivered goods and products to customer on time and in excellent condition.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Improved workplace safety by conducting comprehensive safety training sessions for employees and management.
- Evaluated effectiveness of current safety programs through data analysis, making recommendations for continuous improvement as needed.
- Enhanced employee awareness on safety regulations, resulting in fewer violations and penalties from regulatory bodies.
- Provided ongoing coaching and support to employees, reinforcing safe work practices and addressing any concerns or issues promptly.
- Developed customized safety training programs to address specific needs of various departments and job positions.
- Organized workshops on emergency response planning, equipping staff with essential skills in handling crisis situations effectively.
- Conducted regular audits and inspections to ensure compliance with occupational health and safety standards.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Investigated incidents, determining root causes and implementing corrective actions.
- Developed and implemented safety policies and procedures to promote workplace safety.
Education
Diesel Mechanics Technology
J Sargeant Reynolds Community College
Richmond, VA06.1990
High School Diploma -
Powhatan High School
Powhatan, VA06.1989
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Consulting
- Quality Assurance
- Effective Communicator and Public Speaker
- Approachable leader
- Executive Leadership
- Client Engagement
- Community Outreach
- Sales and Marketing
Timeline
President
Huguenot Transport LLC
05.2018 - Current
Sr Driver Safety Instructor
Ruan Transportation
07.2009 - Current
Diesel Mechanics Technology
J Sargeant Reynolds Community College
High School Diploma -
Powhatan High School
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