Norris Snipe

Jacksonville,FL

Summary

Hardworking Aviation Ordinanceman possessing expertise in and aircraft mechanics, ordinance and team leadership. Talented in receiving, inspecting, packaging, storing, handling and processing weapon and ammunition shipments. Hands-on experience testing and assembling various airborne weapons. Excellent documentation and written and oral communication abilities.

Overview

years of professional experience

Certification

Work History

Aviation Ordnanceman

US Navy

Jacksonville, United States

11.2018 - Current

Worked closely with crew members in intense, quickly changing and dangerous environments.
Prepared, reviewed, maintained and inspected compliance with directives and reports.
Maintained operations for aviation ordnance shops, armories, and storage facilities.
Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
Performed regular inspections on GAU-21 systems to verify regulation compliance.
Handled and serviced weapons and ammunition carried on MH60-R aircraft.
Partnered with technical staff to inspect and maintain support equipment and oversee repairs.
Maintained ordinance requirements, work instructions and program procedures to promote safety.
Examined and checked over finished parts to assess compliance to specifications.
Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
Managed over $680k in assets, which included vehicles, weapons, materials and support equipment.
Delivered mentorship to junior sailors, aligning performance and encouraging career development.
Inspected, reviewed, maintained and repaired MH60-R weapon systems using jettison checks and qualifications.
Completed weapon uploads and weapon downloads at sea on flight decks and ashore in hangars.

Customer Service Agent

Faniel Consulting Services

Kennesaw, GA

07.2015 - 02.2018

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Contributed to company achieving and holding industry-leading customer service ratings.
Adapted to new applications and maintained knowledge of current technologies.
Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.

Education

High School Diploma -

Henry Snyder High School

Jersey City, NJ

06.2005

Skills

Process Improvement Initiatives
Aviation and Transportation
Issue Resolution
Machine Operations
Aircraft Launch
Compliance Regulations
Service Quality

Training Junior Team Members
Weapons Handling
Performance Goals
Explosives Handling
Daily Logs
HAZMAT Handling
Standard Operating Procedures Maintenance

Accomplishments

Supervised team of 9 staff members.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.